Jobs · Customer Service · Louisiana

FT, Year-Round Front Desk Team Member

Horizon Outdoor Hospitality · Baton Rouge, LA · 4 mo ago
On-siteCustomer ServiceFull-time

Responsibilities

  • Greet and assist guests with check-in and check-out
  • Answer phone calls, emails, and guest inquiries
  • Manage reservations and campground bookings
  • Process payments and maintain accurate records
  • Provide information about campground amenities, policies, and local attractions
  • Aid with general office and administrative tasks
  • Maintain a clean and organized front office area

Requirements

  • Must pass background check
  • Strong customer service and communication skills
  • General computer skills and comfort learning reservation software
  • Ability to multitask and stay organized in a fast-paced environment
  • Previous office, hospitality, retail, or customer service experience is a plus

Benefits

  • Competitive pay for all hours worked
  • Free or discounted RV site (if applicable)
  • Generous yearly PTO
  • Career-like benefits
  • Matching 401k (after 6 months of employment)

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