FT, Year-Round Front Desk Team Member

Responsibilities

• Greet and assist guests with check-in and check-out
• Answer phone calls, emails, and guest inquiries
• Manage reservations and campground bookings
• Process payments and maintain accurate records
• Provide information about campground amenities, policies, and local attractions
• Aid with general office and administrative tasks
• Maintain a clean and organized front office area

Requirements

• Must pass background check
• Strong customer service and communication skills
• General computer skills and comfort learning reservation software
• Ability to multitask and stay organized in a fast-paced environment
• Previous office, hospitality, retail, or customer service experience is a plus

Benefits

• Competitive pay for all hours worked
• Free or discounted RV site (if applicable)
• Generous yearly PTO
• Career-like benefits
• Matching 401k (after 6 months of employment)