FT Sales Ambassador

About the role

Ralph Lauren Corporation is seeking individuals who embody the brand's passion and dedication to delivering exceptional customer experiences. As a Sales Ambassador, you will be part of a dynamic team dedicated to enhancing the Ralph Lauren lifestyle for our clients.

Responsibilities

• Curate exceptional lifestyle experiences for our clients by authentically sharing your passion for the brand.
• Infuse every interaction with sophisticated style and leverage your expertise to nurture lasting personal connections.
• Identify and capitalize on opportunities to broaden client appreciation for the refined Ralph Lauren lifestyle.
• Drive sales achievement by supporting your team in achieving monthly, quarterly, and annual sales plans.
• Collaborate with the team to uphold standards of excellence across all touchpoints of the brand’s policies and procedures.
• Develop genuine connections with customers while advising them on product recommendations that align with their preferences.
• Understand and utilize key tools and resources to effectively drive performance, including CRM systems like Polo connect.
• Participate in store and company initiatives, and engage in community outreach activities.
• Balance tasks while prioritizing the Ralph Lauren experience, ensuring the customer experience is always at the forefront.
• Provide necessary feedback to Management on category opportunities or needs.
• Maintain store visual standards and use visual techniques and company guidelines to ensure consistency.
• Support a professional and positive work environment, championing company core values and upholding company policies.
• Engage in networking and sourcing talent to support the store and team in finding top talent.

Requirements

• Preferred sales experience in a complex, high-volume or high-profile specialty environment.
• Effective communication skills, both verbal and written, with the ability to interact with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work around/with chemicals.
• Physical capabilities to lift/climb up to 30 lbs., climb moderately, operate the register, stand, move, and walk for multiple hours.
• Flexible schedule to meet the needs of the business, which may require day, evening, and weekend work.
• Ability to build and maintain positive working relationships with customers, management, and co-workers.
• Experience selling to customers using digital tools is preferred.

Benefits

At Ralph Lauren, we offer a comprehensive benefits package designed to support your well-being and career growth. This includes health insurance, retirement plans, paid time off, and more.

Pay

Competitive compensation based on experience and qualifications.

Schedule

Flexible schedule to accommodate business needs, including days, evenings, and weekends.