FT Sales Ambassador

About the role

Ralph Lauren Corporation is seeking individuals who embody the brand's passion and dedication to providing exceptional customer service. As a Sales Ambassador, you will be responsible for curating exceptional lifestyle experiences for our clients, leveraging your expertise to nurture lasting personal connections and exceed sales goals.

Responsibilities

• Understand customer needs and showcase detailed product knowledge
• Offer personalized and thoughtful styling recommendations
• Strategize personal business growth to boost individual productivity
• Support team in achieving monthly, quarterly, and annual sales plans
• Collaborate with the team to uphold standards of excellence across all touchpoints
• Develop genuine connections with customers and advise on product recommendations
• Utilize tools like Polo connect to capture meaningful customer data
• Participate in store and company initiatives and community outreach
• Balance tasks while prioritizing the Ralph Lauren experience
• Provide necessary feedback to Management on category opportunities or needs
• Maintain store visual standards and use visual techniques and company guidelines
• Engage in networking and sourcing talent to support the store and team

Requirements

• Sales experience in a complex, high-volume or high-profile specialty environment preferred
• Ability to effectively communicate with customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office
• Ability to lift/climb up to 30 lbs. and climb moderately
• Ability to operate the register, stand, move and walk for multiple hours
• Ability to work a flexible schedule to meet the needs of the business

Qualifications

• Ability to build and maintain positive working relationships with customers, management, and co-workers
• Experience selling to customers using digital tools preferred