FT Sales Ambassador

About the role

Ralph Lauren Corporation is seeking individuals who share our passion for creating exceptional lifestyle experiences and fostering a culture of belonging. As a Sales Ambassador, you will be part of a dynamic team dedicated to delivering unparalleled customer service and driving sales growth.

Responsibilities

• Curate exceptional lifestyle experiences for clients
• Infuse every interaction with sophisticated style
• Drive personal business growth through comprehensive wardrobing and successful outreach
• Leverage digital tools to enhance clienteling
• Support team in achieving monthly, quarterly, and annual sales plans
• Collaborate with the team to uphold standards of excellence across all touchpoints
• Develop genuine connections with customers while advising on product recommendations
• Utilize tools like Polo connect to capture meaningful customer data
• Participate in store and company initiatives and community outreach
• Balance tasks while prioritizing the RL experience, ensuring the customer experience is always priority
• Provide necessary feedback to Management on category opportunities or needs
• Maintain store visual standards and use visual techniques and company guidelines to maintain
• Engage in networking and sourcing talent to support the store and team

Requirements

• Preferred sales experience in a complex, high-volume or high-profile specialty environment
• Effective communication skills with both customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office
• Ability to lift/climb up to 30 lbs. and climb moderately
• Ability to operate the register, stand, move, and walk for multiple hours
• Flexible schedule to meet the needs of the business, including day, evening, and weekends
• Ability to build and maintain positive working relationships with customers, management, and co-workers
• Experience selling to customers using digital tools preferred

Qualifications

• High school diploma or equivalent
• At least 1 year of relevant experience in a retail or sales environment
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• Passion for Ralph Lauren's brand and lifestyle

Skills

• Customer service orientation
• Product knowledge and presentation skills
• Ability to adapt to different customer needs
• Use of digital tools for clienteling
• Flexibility and adaptability

Benefits

• Competitive compensation package
• Health insurance benefits
• Paid time off
• Professional development opportunities

Pay

• Competitive salary based on experience and qualifications

Schedule

• Variable schedule to meet the needs of the business