FT Framing Manager

About the role

Lead and coach a team of framers focusing on building customer relationships while creating custom framing solutions for art.

Responsibilities

• Drive custom framing sales and assist customers in creating memorable framing solutions for their art.
• Develop and coach the team on selling behaviors.
• Plan workload in partnership with the Store Manager to deliver high-quality custom framing solutions on time.
• Achie and manage team KPIs; review sales and production workload; build plans and sales floor time for networking.
• Manage and execute inventory management processes as assigned.
• Manage and execute shrink and safety programs.
• Serve as Manager on Duty (MOD).
• Interview, on-board, coach, observe, and train new Team members; support Talent Development activities; participate in Performance Management activities of your team; utilize leadership competencies for self-development.
• Interact with others in an accepting and respectful manner; remain positive and respectful; promote commitment to the organization's vision and values; project a positive image and serve as a role model for others.
• Participate in truck un-load and stocking processes to ensure compliance with standards and budget.
• Follow Standard Operating Procedures (SOPs) and Company programs; maintain a safe environment.
• Assist with Omni channel processes.

Qualifications

• Basic computer skills.
• Previous custom framing experience preferred.
• Retail management experience preferred.
• Experience leading a sales team.

Physical Requirements

• Regular bending, lifting, carrying, reaching, and stretching.
• Ability to move throughout the store.
• Ability to remain standing for long periods of time.
• Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.