FSQA Supervisor

Job Summary

Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are. In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle.

Responsibilities

• Reporting & Planning:

  • Assign daily and weekly responsibilities for FSQA Techs, Leads, and Sanitors, ensuring appropriate resources are available.
  • Create FSQA Supervisor Recap; document any issues and work with the FSQA Superintendent for resolution.
  • Be aware & proactive on shift metric reporting, understanding report outs & working on plans for improvement.

• Quality Control:

  • Oversee core FSQA functions for all process steps while working closely with production to help monitor and resolve any issues.
  • Support communications with Production Management regarding any process that does not meet the standard requirements.
  • Conduct GMP audits and notify production management of violations; work with Production to resolve any issue.

• Food Safety:

  • Perform daily, weekly, and/or monthly tasks as assigned by FSQA Superintendent and/or FSQA Leadership, including GMP Audits, Metal Detection Verification, Environmental Monitoring Swabbing, Lab Equipment Calibrations, Chemical Titrations, Pre-Shipment Review, Hold Management, and Start of Line and Pre-Operational Inspections.
  • Hold team members and cross-functional partners accountable to Home Chef’s food safety expectations.
  • Perform Food Safety record verifications including but not limited to: receiving, pre-operational, cook & chill, metal detection and Pre-Shipment Release.
  • Issue Escalation: Work with FSQA Leadership to help resolve food and non-food procurement quality issues within the shift.

• People Management:

  • Oversee training programming, holding accountable for delivering all components of the Training program to new FSQA techs, leads, and sanitation associates.
  • Train, coach and empower Quality Techs, Leads, and Sanitation associates.
  • Participate in performance review and corrective action meetings for Quality Tech, Leads, and sanitation associates with FSQA Superintendent.
  • Aid in training of new employees on Food Safety & Quality and Sanitation practices.

• General Responsibilities:

  • Follow the facility GMPs and help enforce them throughout the facility.
  • Support the efforts of the company to maintain our food safety system (SQF) and quality and sanitation programs.

Qualifications

• High school diploma or equivalent is required.

• Proficiency in Microsoft Office programs and Google applications required.
• Fluency in reading, writing, and speaking English is required; fluency in Spanish preferred.
• 3+ years of experience working in food quality / food safety, preferred.
• Ability to attain ServSafe Manager certification within 30 days of hire.
• Knowledge of filling and weighing equipment.
• Knowledge of metal detection, preferred.

How We Work Together

• We are humble team players.
• We are warm and gracious with team members and customers.
• We seek feedback to improve ourselves - and respectfully listen to and accept input.
• We are pragmatic next-level thinkers.
• We come up with novel and unique ideas.
• We explore new strategies to avoid being constrained by conventional thinking.
• We take ownership.
• We approach ambiguous problems, prepared to dive in, get curious, and learn more.
• We are results-driven, always challenging ourselves to exceed goals.

About Us

Perks and Benefits:

• Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
• Medical, dental, vision, life and disability insurance available.
• Paid holidays, sick time and vacation time.
• 401k program.
• Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses.

Our Commitment

Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at hr@homechef.com. To view the California Applicant Notice click here.