Quality Assurance Supervisor

Key Responsibilities

• Oversight of the site Food Safety Management System, including document control, change management, allergen control, internal audits, sanitation validation/verification, and food safety plans.
• Coach and develop QC technicians in food safety management.
• Escalate food safety issues to site and quality leadership as needed.
• Design, deliver, and verify food safety and quality training for all employees, including GMP and SQF requirements.
• Lead the Food Safety Team and maintain food safety plans for finished goods.
• Issue and track corrective and preventive actions to close program gaps on time.
• Serve as the site Preventive Controls Qualified Individual and complete required preventive control verification activities.
• Lead customer and third-party audits and inspections for the facility.
• Oversee SQF, GMP, and FDA programs, including documentation, annual reviews, SOP updates, inspections, and compliance monitoring.
• Conduct internal audits and review findings with Production.
• Manage the environmental monitoring, sanitation verification/validation, and supporting corporate food safety programs, including supplier quality, food fraud, and raw material hazard assessments.
• Investigate and communicate customer and internal complaints and non-conformances.
• Complete customer documentation requests related to the food safety and quality management system.
• Provide formula and specification information to support regulatory requests.
• Communicate food safety and quality information effectively across departments.

Minimum Qualifications

• Bachelor’s degree in a science-related field, preferably food science, chemistry, microbiology, or biology.
• 4+ years of experience working within a GFSI-aligned food safety management system and 2+ years designing, implementing, and maintaining one, preferably in specialty ingredients or the food and beverage industry.
• HACCP certification or PCQI certification.
• Training or certification in a GFSI standard.
• Experience with third-party certification and customer audits.
• Prior people leadership/supervisory experience preferred.
• Ability to follow written and verbal instructions, including SOPs and work instructions, and work independently with minimal supervision.
• Strong written communication, teamwork, and problem-solving skills, with a results-focused approach.
• Ability to remain calm under pressure and work flexible hours, including overtime and some weekends, when needed.

Physical Demands

• Frequent standing, walking, sitting, talking or hearing, tasting or smelling.
• Occasional lifting and moving up to 55 pounds.
• Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

About Glanbia

Glanbia is a better nutrition company with three divisions: Performance Nutrition, Health & Nutrition and Dairy Nutrition. Collectively and with our partners, we offer an incredible breadth of expertise in nutrition. We employ a team of 5800 people, work with global food and beverage companies, and sell our award-winning and market-leading brands and ingredients in more than 100 countries worldwide. At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. At Glanbia, our culture celebrates individuality, knowing that together we are more.