FSQA Supervisor
About the Role
The FSQA Supervisor oversees daily food safety and quality operations to ensure the consistent production of safe, wholesome, and high-quality products that meet regulatory, customer, and company standards. This role supervises FSQA technicians, leads verification and monitoring activities, supports regulatory and third-party audits, and serves as backup to the FSQA Manager. The FSQA Supervisor is a key driver of compliance, continuous improvement, and cross-functional communication.
Responsibilities
- Leadership & Supervision
- Supervise FSQA technicians including scheduling, performance management, coaching, training, and discipline.
- Ensure seamless communication and handoffs between shifts.
- Promote a culture of food safety, accountability, and continuous improvement.
- Food Safety & Quality Program Oversight
- Monitor plant operations for compliance with GMPs, HACCP/Preventive Controls, sanitation standards, allergen control, foreign material prevention, and environmental monitoring programs.
- Verify CCP/PC records, sanitation pre-operational inspections, and production quality checks.
- Conduct internal audits (GMP, HACCP, EMP, sanitation, traceability).
- Lead investigations for deviations, non-conformances, customer complaints, and out-of-spec results.
- Regulatory & Audit Support
- Support regulatory inspections (FDA, state agencies) by preparing documentation and participating in facility walkthroughs.
- Assist with third-party certification audits (SQF, Kosher, customer audits).
- Maintain accurate FSQA documentation and records.
- Data Analysis & Reporting
- Prepare routine and special reports documenting testing activities, swab results, finished product testing, and HACCP verification.
- Use SPC and statistical tools to analyze trends in micro, quality, and process data.
- Present findings and corrective action recommendations to FSQA Manager and cross-functional teams.
- Recall, Traceability & Compliance
- Assist with the administration of the product recall program, including mock recalls and returned product disposition.
- Verify lot coding, traceability documentation, and raw material/finished product tracking, Hold Log.
- Ensure compliance with FSMA Preventive Controls, including verification of monitoring, corrective actions, and recordkeeping.
- Continuous Improvement
- Identify opportunities to improve food safety, quality, and operational efficiency.
- Lead or participate in root cause analysis and corrective/preventive action (CAPA) processes.
- Collaborate with Production, Sanitation, Maintenance, and Supply Chain to resolve issues.
- Safety & Work Environment
- Maintain a safe work environment by ensuring employees follow safety procedures and receive required training.
- Report unsafe acts or conditions immediately and apply corrective action consistently.
- Spend approximately 75% of time on the production floor.
- Perform other duties as assigned.
Requirements
- BS in Food Technology, Food Science, Biology, or Engineering (preferred).
- Five years of Quality Management in the food industry.
- Completed HACCP and PCQI training.
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and ERP systems.
- Strong written and verbal communication skills.
- Attention to detail and effective problem-solving.
- Capable of accurate measurement using lab instruments.
- Time management and self-motivation for continuous improvement.
Pay
Base Pay Range: $61,500.00 - $102,500.00. Final base pay will be determined based on factors including, but not limited to: role responsibilities, experience, skills, education, geographic location, and/or internal pay equity. Total pay may include other forms of compensation such as a short-term incentive bonus.
Benefits
- Paid time off (holidays, vacation, and sick days).
- Medical, prescription drugs, dental, and vision coverage.
- Life, disability, and AD&D insurance.
- 401(k) plan.
- Flexible spending accounts.
- Tuition reimbursement program.
- Employee assistance programs.
- Telemedicine.
- Work-life balance.
- Employee discounts.
- Wellness program.
- Paid parental leave.
Benefits may vary by location and position.