Frozen Food Clerk

About the role

The Frozen Food Clerk is responsible for keeping all store frozen cases stocked and clean during business hours. They assist customers as needed while maintaining a friendly, energetic demeanor and adhering to all procedural guidelines set by the Frozen Department.

Responsibilities

• Ensures cleanliness of frozen cases, storage area, and work area for safety, including cleaning shelves, products, floors, and removing hazardous debris
• Stocks frozen cases, ensuring product presentation, facing, filling, organization, tag and pricing accuracy as per Frozen Department schematics
• Examines rotation of all frozen products, discarding expired or spoiled items
• Assists customers with purchases, information, and product selection, including selling and cross-selling products
• Receives, inspects, and logs products for accuracy of shipment, temperature, and quality
• Monitors point of purchase signs, recipe cards, product coupons, promotional material, and information on complementary foods
• Operates equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks
• Uses knowledge of scales and weight measures to accurately weigh and label products
• Maintains a high level of product knowledge and product preparation
• Walks department regularly to ensure an organized, sanitary, and clean appearance at all times
• Performs other duties as assigned

Requirements

• At least 18 years of age; possess a high school diploma or GED
• Preferred 1–2 years grocery retail experience in Frozen department processes and procedures
• Must maintain the highest level of customer service at all times
• Must support and contribute to team goals
• Basic knowledge of math, weights, and measures
• Ability to work varied hours/days as business dictates

Physical Demands

• Vertically/horizontally transfers boxes/crates weighing 40–60 lbs., from 5” to 72” or from 62” to 9”, for distances up to 10 feet, for 6–50 hours without mechanical assistance
• Uses a pallet jack to move product weighing 500–1000 lbs., requiring a force of 25–50 lbs., for distances of 15–50 feet, for 5–50 hours
• Upper body forces up to 10 lbs. for up to 1 hour
• Coupling forces between 50–60 lbs. for up to 10 hours
• Uses a 2-step stool to access shelves up to 1 step per 8 hours
• Repetitively bends/squats to access points 5 inches from the floor for up to 30 hours
• Stands continuously for up to 4 hours, totaling 8 hours per shift
• Works inside controlled temperatures, including coolers/freezers
• Vision required for ordering, stocking, and inventorying products
• Walks up to 3 miles per 8-hour shift

Benefits

• Competitive pay
• Sick time plan to support you or your immediate family’s health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member on all Sprouts purchases
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company-paid life insurance
• Contests and appreciation events throughout the year
• Bonus based on company and/or individual performance (eligibility requirements may apply)
• Affordable benefit coverage, including medical, dental, and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company-paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays
• DailyPay: Access earned wages before payday at no extra cost

Why Sprouts

Sprouts offers a rewarding career in a fun, friendly, old-fashioned farmer’s market setting. We focus on customer service, fresh food, and career growth in healthy living. Our Team Member Resource Groups (TMRGs) foster an inclusive, respectful, and caring workplace culture, celebrating diversity and empowering team members to thrive.