Jobs · Customer Service · California

Frozen Food Clerk

Sprouts Farmers Market · Fontana, CA · 1 wk ago
On-siteCustomer Service$17.15–$22.3/hrPart-time

About the role

As a Frozen Food Clerk, you will keep all store frozen cases stocked and clean during business hours while assisting customers with a friendly, energetic demeanor. This position requires adherence to all procedural guidelines set by the Frozen Department.

Responsibilities

  • Ensure cleanliness of frozen cases, storage areas, and work areas for safety, including cleaning shelves, products, floors, and removing hazardous debris
  • Stock frozen cases, ensuring proper product presentation, facing, filling, organization, and tag/pricing accuracy according to Frozen Department schematics
  • Examine rotation of all frozen products, discarding expired or spoiled items
  • Assist customers with purchases, information, and product selection, including selling and cross-selling products
  • Receive, inspect, and log products for accuracy of shipment, temperature, and quality
  • Monitor point-of-purchase signs, recipe cards, product coupons, promotional materials, and information on complementary foods
  • Operate equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks
  • Use knowledge of scales and weight measures to accurately weigh and label products
  • Maintain a high level of product knowledge and product preparation
  • Walk the department regularly to ensure an organized, sanitary, and clean appearance
  • Perform other duties as assigned

Requirements

  • At least 18 years of age with a high school diploma or GED
  • Preferred 1-2 years of grocery retail experience in Frozen department processes and procedures
  • Maintain the highest level of customer service at all times
  • Support and contribute to team goals
  • Basic knowledge of math, weights, and measures
  • Ability to work varied hours/days as business dictates

Physical Demands

  • Vertically/horizontally transfer boxes/crates weighing 40-60 lbs. from 5” to 72” or from 62” to 9” for distances up to 10 feet, for 6-50 hours without mechanical assistance
  • Use a pallet jack to move product weighing 500-1000 lbs., requiring 25-50 lbs. of force, for distances of 15-50 feet, for 5-50 hours
  • Exert upper body forces up to 10 lbs. for up to 1 hour
  • Apply coupling forces between 50-60 lbs. for up to 10 hours
  • Use a 2-step stool to access shelves up to 1 time per 8 hours
  • Repetitively bend/squat to access points 5 inches from the floor for up to 30 hours
  • Stand continuously for up to 4 hours, totaling 8 hours per shift
  • Work inside controlled temperatures, including coolers/freezers
  • Vision required for ordering, stocking, and inventorying products
  • Walk up to 3 miles per 8-hour shift

Pay

The pay range for this position is $17.15 - $22.30 per hour. Pay is determined based on applicable experience and qualifications of the applicant.

Benefits

  • Competitive pay
  • Sick time plan to support you or your immediate family’s health
  • Vacation accrual plan
  • Opportunities for career growth
  • 15% discount for you and one other family member on all Sprouts purchases
  • Flexible schedules
  • Employee Assistance Program (EAP)
  • 401(K) Retirement savings plan with a generous company match
  • Company-paid life insurance
  • Contests and appreciation events throughout the year
  • Eligibility for additional benefits may apply, including:
    • Bonus based on company and/or individual performance
    • Affordable benefit coverage, including medical, dental, and vision
    • Health Savings Account with company match
    • Pre-tax Flexible Spending Accounts for healthcare and dependent care
    • Company-paid short-term disability coverage
    • Paid parental leave for both mothers and fathers
    • Paid holidays
  • DailyPay: Access earned wages before payday at no extra cost

Why Sprouts

Sprouts offers a rewarding career in a fun, friendly, old-fashioned farmer’s market setting. We focus on customer service, providing high-quality, farm-fresh produce, natural meats, and bulk goods. Join a fast-paced, rapidly growing company committed to fostering an inclusive, respectful, and caring workplace culture. Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth, celebrating diversity and empowering our team to thrive.

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