Frozen Food Clerk

About the role

The Frozen Food Clerk is responsible for keeping all store frozen cases stocked and clean during business hours, assisting customers as needed, and maintaining a friendly, energetic demeanor while adhering to all procedural guidelines set by the Frozen Department.

Responsibilities

• Ensures cleanliness of frozen cases, storage area, and work area for safety, including cleaning shelves, products, floors, and removing hazardous debris
• Stocks frozen cases, ensuring proper product presentation, facing, filling, organization, and tag/pricing accuracy according to Frozen Department schematics
• Examines rotation of all frozen products, discarding expired or spoiled items
• Assists customers with purchases, information, and product selection, including selling and cross-selling products
• Receives, inspects, and logs products for accuracy of shipment, temperature, and quality
• Monitors point-of-purchase signs, recipe cards, product coupons, promotional material, and information on complementary foods
• Operates equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks
• Uses knowledge of scales and weight measures to accurately weigh and label products
• Maintains a high level of product knowledge and product preparation
• Walks department regularly to ensure an organized, sanitary, and clean appearance at all times
• Performs other duties as assigned

Requirements

• Must be at least 18 years of age with a high school diploma or GED
• Preferred 1-2 years of grocery retail experience in Frozen department processes and procedures
• Must maintain the highest level of customer service at all times
• Must support and contribute to team goals
• Basic knowledge of math, weights, and measures
• Ability to work varied hours/days as business dictates

Physical Demands

• Vertically/horizontally transfers boxes/crates weighing 40-60 lbs. from 5” to 72” or 62” to 9” for distances up to 10 feet, for 6-50 hours without mechanical assistance
• Uses a pallet jack to move product weighing 500-1000 lbs., requiring 25-50 lbs. of force, for distances of 15-50 feet, for 5-50 hours
• Upper body forces up to 10 lbs. for up to 1 hour
• Coupling forces between 50-60 lbs. for up to 10 hours
• Uses a 2-step stool to access shelves up to 1 step per 8 hours
• Repetitively bends/squats to access points 5 inches from the floor for up to 30 hours
• Stands continuously for up to 4 hours, totaling 8 hours per shift
• Works inside controlled temperatures, including coolers/freezers
• Vision required for ordering, stocking, and inventorying products
• Walks up to 3 miles per 8-hour shift

Benefits

• Competitive pay
• Sick time plan to support you or your immediate family’s health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member on all Sprouts purchases
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company-paid life insurance
• Contests and appreciation events throughout the year
• Bonus based on company and/or individual performance (eligibility requirements apply)
• Affordable benefit coverage, including medical, dental, and vision (eligibility requirements apply)
• Health Savings Account with company match (eligibility requirements apply)
• Pre-tax Flexible Spending Accounts for healthcare and dependent care (eligibility requirements apply)
• Company-paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays
• DailyPay: Access earned wages before payday at no extra cost