Front Office Representative, Year Round, $21 Per Hour, Various Properties

About the role

Greets, registers, and assigns rooms to Guests. Dispatches Lodge Staff such as Housekeepers and Maintenance Service employees in response to Guest requests. Makes, changes and cancels reservations. Serves as Lodge telephone operator. Answers inquiries pertaining to hotel services as well as other Mammoth California services. Computes bill, collects payment, and checks guests out of the hotel.

Responsibilities

• Greets, registers, and assigns rooms to Guests.
• Dispatches Lodge Staff such as Housekeepers and Maintenance Service employees in response to Guest requests.
• Makes, changes and cancels reservations.
• Serves as Lodge telephone operator.
• Answers inquiries pertaining to hotel services as well as other Mammoth California services.
• Computes bill, collects payment, and checks guests out of the hotel.

Requirements

• High school graduate with general business office training or equivalent experience.
• Basic computer skills required.
• Minimum of one year experience in public or guest relations service.
• Able to effectively present information in one-on-one and small group situations to guests.
• Able to apply common sense and understanding to carry out instructions furnished in written and oral form.
• Able to deal with problems involving several concrete variables in standardized situations.

Benefits and Perks

• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts.
• Ski/snowboarding lessons discounts.
• Equipment Rental discount.
• Friends and Family vouchers.
• Retail & Food discount.
• 401k with company match.

Pay

Hourly pay rate: $21.00

Schedule

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Company Information

Mammoth Mountain is an equal opportunity employer.