Front Office Receptionist – Imaging & Treatment Services

About the role

We are seeking a friendly, organized, and customer-focused Receptionist to support our CT Imaging, Ultrasound, and Treatment departments.

Responsibilities

• Greet and assist patients, visitors, and providers with professionalism and compassion.
• Schedule appointments for CT Imaging, Ultrasound, and Treatment services.
• Verify insurance eligibility, referrals, and authorizations.
• Register patients and maintain accurate information in the EMR system.
• Collect co-pays and process patient payments.
• Answer phones, respond to patient inquiries, and communicate appointment updates.
• Collaborate with clinical staff to ensure a smooth and efficient patient experience.
• Maintain patient confidentiality and comply with HIPAA regulations.

Requirements

• A High School Diploma or GED.
• Previous experience in a medical office or healthcare setting.
• Electronic Medical Records (EMR) experience.
• Insurance verification experience.

Preferred

• Experience scheduling imaging services (CT and Ultrasound).
• Knowledge of medical terminology and healthcare billing.
• Experience in a multi-specialty clinic environment.
• Bilingual skills a plus.