Front Office Receptionist

About the Role

Triad Kids Dental (Winston Salem) is part of Kids Dental Brands, a growing network of pediatric dental and orthodontic practices. As the first and last person patients interact with, the Front Office Receptionist plays a vital role in creating an exceptional experience for every child and family who walks through the doors. The role involves connecting with people, staying organized in a fast‑paced environment, and helping families feel welcomed, supported, and cared for from the moment they arrive.

Why You’ll Love It Here

• Modern Facility – a bright, kid‑focused office designed for fun, comfort, and efficiency, using cutting‑edge technology combined with compassionate care.
• Positive & Supportive Culture – collaboration, communication, and celebrating wins together.
• Work‑Life Balance – predictable daytime schedule with no nights and often shortened Friday schedules.
• Professional Growth & Career Development – support for skill expansion and career advancement within a growing organization.
• Be Part of Something Meaningful – help patients gain confidence through healthier smiles.
• Join a Growing Organization – access to ongoing support, resources, training, and opportunities from a doctor‑led network.

Benefits

• Health coverage
• 401(k) retirement plan
• PTO and paid holidays
• Wellness days

Responsibilities

• Greet and check‑in patients, and schedule appointments.
• Verify insurance eligibility.
• Answer and manage incoming calls.
• Register new patients.
• Maintain and update patient information in the data system in compliance with privacy and security regulations.
• Safeguard patient privacy and confidentiality.
• Monitor and maintain dental office supplies.
• Update patient education materials and maintain a professional reception area.

Mission

Help deliver on the mission that every child, regardless of family income, deserves access to high‑quality dental care in a fun, welcoming environment.