Front Office Receptionist

Full Time Employee Benefits

• 21 Days of Paid Time Off
• 10 Observed Holidays
• Medical Insurance (Entire deductible paid by us!)
• 30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)
• Dental Insurance
• Vision Insurance
• Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness!
• 401K Matching after 1 year of employment
• Flexible Spending Account, Dependent Care FSA
• Life Insurance (included at no cost to the employee)
• Long Term Disability (included at no cost to the employee)
• Employee Assistance Program (included at no cost to the employee)

Areas of Responsibility

• Responsible for greeting patients and driving a positive patient customer service experience
• Responsible ensuring required forms are fully and appropriately completed and entered into electronic health records
• Monitor and maintain goal levels of patient check in per hour, patient collection and accurate capturing of insurance and programs
• Reconcile monies with batch detail and report and ensures safe keeping of all cash, checks, and credit card transactions received
• Schedule appointments according to policies and procedures, appointment matrix, proper visit types, and other current guidelines
• Verify insurance and program eligibility by using insurance websites or program guidelines

Education/Experience

• High School or equivalent or higher education
• Minimum of one-year experience in a health care related field or customer service

Language Skills

• Ability to effectively present information and respond to questions and requests from patients, co-workers, and others as necessary.
• Bilingual in English and Spanish; verbal required, written preferred.