Front Office Manager |Comfort Inn Stadium | Nashville TN

Responsibilities

• Oversee the day-to-day operations of the front desk and associated functions.
• Ensure adherence to established procedures for all related activities by all supervised functions and personnel.
• Provide business expertise and strategic perspective to identify, evaluate, develop, and drive guest services, understanding that extraordinary service and business decisions are not mutually exclusive.
• Oversee and participate in guest registration and check-out.
• Manage, train, and schedule the Front Office staff.
• Carry out activities (night audit review, setting up group billing, making forecasts, controlling and placing orders for supplies, cross-departmental communication) required for the smooth functioning of the Front Office.
• Act as a liaison between the General Manager and staff.

Requirements

• At least two years of experience working in hotels.
• An additional two years in a hotel leadership position (Manager+).
• Experience in coaching, mentoring, and team-building.
• Strong interpersonal skills and ability to work with others constantly.

Schedule

Be prepared to accommodate varying schedules including nights, weekends, and holidays.

Benefits

• Excellent pay.
• Hotel discounts.
• Food & Beverage (F&B) discounts.
• Opportunity to be part of a growing hotel company.