Front Office Manager
HVMG - Hospitality Ventures Management Group · Nashville, TN · 6 days ago
AdministrativeFull-time
Key Responsibilities
- Lead, train, and support the front desk team
- Oversee guest check-in and check-out processes
- Resolve guest issues
Requirements
- High school diploma, GED, or one year of hotel experience
- Previous experience in a similar or related position
Qualifications
- Ability to read, write, and communicate effectively in English
- Sit, stand, bend, kneel, and lift as required
- Warm, professional demeanor
Skills
- Leadership skills
- Customer service skills
- Operational efficiency
Benefits
- Career growth opportunities
- Flexible scheduling
- Paid Time Off (PTO) and Paid Holidays
- Full healthcare benefits
- 401(k) with guaranteed 4% match and no vesting period
- Exclusive hotel and food & beverage discounts
Pay
Details about pay are not specified.
Schedule
Details about schedule are not specified.
About the Role
The Front Office Manager oversees all front desk operations, ensuring a smooth and welcoming experience for guests. This role involves leading, training, and supporting the front desk team, managing staff schedules, handling guest interactions, and preparing daily reports. The ideal candidate should have previous hotel experience and strong leadership and customer service skills.