Front Office Host - Full Time Winter Seasonal, Housing Available

About the role

The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest "ski beaches" in the world. The Grand Hyatt is comprised of 436 luxury accommodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area.

Responsibilities

• Responsible for the guest registration process and communication of hotel services and promotions
• Process forms of payment and respond to guest inquiries
• Serve as the face of Hyatt, creating the guest experience through casual conversation and direct interaction

Qualifications

• A true desire to exceed our guests' expectations to create everlasting experiences
• Refined verbal and written communication skills
• Ability to stand for entire shift and walk long distances
• Ability to lift, push, pull and carry moderate amount of weight
• Must be able to make quick decisions in tough situations
• Must be proficient in general computer knowledge
• Detail oriented and organized
• Flexible schedule including weekends and holidays

Preferred Experience

• Experience and a thorough understanding of Front Office Host operations preferred

Schedule & Housing

• Winter seasonal role from beginning of December through April 2027
• Housing available on a first come, first serve basis

Benefits

• Free room nights, discounted and friends & family room rates
• Medical, dental and vision insurance with only 30-day waiting period
• 401K with company match
• Free employee meal during shift
• Generous paid time off
• Tuition reimbursement
• Employee stock purchase plan
• Ski Pass
• Excellent training, professional development and more

Applicable for FT year-around positions.