Front Office Coordinator-Vascular Surgery

About the role

The Patient Care Coordinator - MA performs routine nursing functions and diagnostic procedures to support medical plans of care. They participate in various other assignments as requested by the physician and clinic administrator.

Responsibilities

• Escorts patients to the exam rooms to collect vital signs, temperature, weight and other health maintenance data.
• Draws blood for various lab procedures.
• Performs EKG’s and x-rays as ordered by the physician.
• Gives injections and prepares patients for examinations such as pap smears.
• Aids in minor surgery and laceration repairs.
• Records and reviews all prescribed medications on each patient visit.
• Assists in administering prescribed medications and fulfilling prescription refill requests electronically when permitted by license.
• Maintains open communication with nurses, physician, and supervisor.
• Performs all skills on competency skill checklist and attends all updates and in-service education sessions.
• Initiates, maintains, and performs patient education.
• Attains all clinical documentation for referrals, prior authorizations, etc. ensuring continuity of care for patients.
• Completes all required documentation in electronic medical record to meet Meaningful Use guidelines.
• Receives clinical messages and responds to patient’s needs, escalates messages to physician’s attention when appropriate.
• Assists primary physician with all relevant aspects of patient care and fills in helping other providers and performing front office duties when necessary.
• Screens patient calls to physicians; handling all calls that do not require a physician.
• Call patients to relay advice and instructions from the physician.
• Keeps exam rooms clean, well-stocked and maintained, properly disposing of contaminated and disposable items.
• Ensures instruments, supplies and equipment are ready for use.
• Aids and takes initiative in handling issues of a non-routine nature and performs other duties as assigned.

Requirements

• High School Diploma or Equivalent, certification from accredited Medical Assistant program preferred.
• Previous work experience in a physician’s office.
• Certification from an accredited Medical Assistant program preferred.
• Experience with multi-line telephones, fax, computer, printer, copier, credit card equipment, calculator, billing and coding reference materials, equipment used in the delivery of health care.
• Excellent verbal and written communication required.
• Good telephone etiquette and customer relations skills.
• CPT and ICD-Coding, computer. Electronic medical record and practice management software. X-ray. Venipuncture. EKG, Laboratory equipment and CLIA waived tests.
• Manual dexterity and visual acuity necessary to utilize the PC and calculator; ability to sit for prolonged periods of time; verbal communication and hearing ability to communicate with a multitude of patients and visitors.
• Must be able to meet department attendance requirements.

Qualifications

• Equal Opportunity Employer