Front Office Coordinator - PRN

About the role

This position will work in our Sylva, NC office, with potential to float to our Bryson City, NC office.

Responsibilities

• Coordinate and manage day-to-day activities in the front office of the Rehab Services Department.
• Receive, screen, and route visitors and telephone calls, responding to, escalating, and following up on inquiries and issues as appropriate.
• Register patients, verify data, and assist with completing forms; obtain and update demographic, billing, and third-party coverage information, explaining policies and procedures as needed.
• Provide excellent customer service by greeting patients, families, and visitors warmly and professionally.
• Maintain files, office equipment, and departmental records with attention to detail and accuracy.
• Cookordination with clinical and administrative staff to ensure smooth patient flow and efficient office operations.
• Maintain confidentiality and comply with HIPAA and hospital policies while assisting with scheduling, appointment reminders, or other support tasks.

Requirements

• A high school diploma or equivalent.
• Additional clerical experience may substitute for education.
• A minimum of two years of clerical or administrative experience in a healthcare or office setting.
• Strong critical thinking skills, decisive judgment, and the ability to work independently with minimal supervision.
• Ability to work effectively in a high-volume, fast-paced, and sometimes stressful environment.
• Excellent communication skills, basic math skills, and computer literacy.
• Coding experience preferred.
• Strong customer service skills and a service-oriented personality, with the ability to manage multiple tasks simultaneously.

Qualifications

• High school diploma or equivalent required.

Skills

• Strong customer service skills.
• Basic math skills.
• Computer literacy.
• Strong communication skills.
• Coding experience preferred.

Benefits

We offer comprehensive benefits including multiple levels of medical, dental and vision coverage for full-time and part-time employees, financial protection and PTO, higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match, employee well-being programs, and professional development opportunities.

Pay

Commensurate with experience.

Schedule

PRN: This position will work in our Sylva, NC office, with potential to float to our Bryson City, NC office.

More About Harris Regional Hospital

Harris Regional Hospital is an 86-bed acute care facility located in Sylva, NC. With a long-standing reputation for excellent care, this fully-accredited hospital has been providing care to western North Carolina residents since 1925. Harris offers five major service lines, including orthopedics, cardiology, general surgery, women's care, and emergency medicine, as well as sports medicine, physical therapy, imaging and laboratory services, and many other areas of subspecialty care.

Lifepoint Health

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

EEOC Statement

Harris Regional Hospital is an Equal Opportunity Employer. Harris Regional Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.