Front Office Coordinator, Primary Care, (Petaluma), Full-Time, Days
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. We need to extract content.
From posting:
- About MarinHealth: description about company. Could be "About the role"? Actually "About MarinHealth" is about company. The instruction says use headings like About the role, Responsibilities, etc. So we can put "About the role" heading and include the description about MarinHealth? Might be okay.
But we need to preserve all substantive info. Let's parse sections:
- About MarinHealth (company overview) – could go under "About the role" or maybe we can create a heading "About MarinHealth"? Not in allowed list. The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we must map content to those headings. "About the role" could contain the company overview and job description summary.
- Responsibilities: list of essential functions and responsibilities.
- Requirements: maybe includes "Job Requirements, Prerequisites and Essential Functions:"? Actually that heading appears before pay range. But we can treat "Job Requirements, Prerequisites and Essential Functions:" as part of Requirements? However they also have "Performance Requirements Knowledge, Skills and Abilities:" and "Qualifications". So we need to separate.
We have:
- Pay Range: "$22.50 - $27.00 - $31.50" (maybe min-mid-max). So we need Pay section.
- Schedule: "Work Shift 8 Hour (days) (United States of America) Scheduled Weekly Hours 40". So we have schedule info.
- Benefits: Not explicitly listed. There's mention of Health & Immunizations, C.A.R.E.S. standards, accommodation, etc. Those could be considered benefits? But they are not explicit benefits like health insurance, retirement. The instruction: never create Benefits section unless posting actually states them. It does mention health & immunizations requirement, but not benefits offered. So we should not create Benefits section.
- Skills: Could be from "Performance Requirements Knowledge, Skills and Abilities:" which lists abilities. That could go under Skills.
- Qualifications: Education, Experience, etc.
- Requirements: maybe the "Job Requirements, Prerequisites and Essential Functions:" includes essential functions list; but we already have Responsibilities for duties. Could treat that as Requirements (prerequisites). However the essential functions list is more duties. Might be overlapping.
We need to avoid duplication. Let's decide:
- About the role: company overview + job description summary.
- Responsibilities: the bulleted list of essential functions and responsibilities (the long list after "Essential Functions And Responsibilities").
- Requirements: maybe the "Job Requirements, Prerequisites and Essential Functions:" heading but we already used that for responsibilities? Actually that heading is before pay range. It says "Job Requirements, Prerequisites and Essential Functions:" then pay range then "Essential Functions And Responsibilities". So the "Job Requirements, Prerequisites and Essential Functions:" likely refers to the pay range? Not sure. But we can treat "Requirements" as the prerequisites: education, experience, etc. However we have separate Qualifications section for education and experience. Might be redundant.
Better to follow typical structure: About the role, Responsibilities, Requirements (prerequisites like skills, knowledge), Qualifications (education/experience), Skills (maybe same as Requirements). But we need to avoid thin sections.
Let's extract:
- About the role: MarinHealth description + "Job Description Summary" paragraph.
- Responsibilities: list of duties (the long list after "Essential Functions And Responsibilities").
- Requirements: maybe "Performance Requirements Knowledge, Skills and Abilities:" list.
- Qualifications: Education, Experience, etc.
- Skills: maybe we can combine with Requirements; but we need to decide.
- Pay: pay range.
- Schedule: work shift and weekly hours.
We should not create Benefits.
Now we need to format using headings, - for lists,
for prose.
We must not include boilerplate like EEO, accommodation, C.A.R.E.S., Health & Immunizations, Equal Employment, etc. Remove those.
Also remove navigation, cookie, legal, duplicated lines.
We must preserve all substantive information: that includes the accommodation line? It's not boilerplate? It's about accommodation for disabled applicants. Might be considered EEO/legal boilerplate. The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. Accommodation line is about reasonable accommodation; could be considered EEO-related. Safer to remove.
Also remove "C.A.R.E.S. Standards", "Health & Immunizations", "Equal Employment". Also remove "Accommodation Qualified applicants..." line.
Also remove "Company Prima Medical Foundation dba MarinHealth Medical Network Work Shift 8 Hour (days) (United States of America) Scheduled Weekly Hours 40" maybe we keep shift and hours in Schedule section.
We need to keep "Work Shift 8 Hour (days) (United States of America) Scheduled Weekly Hours 40". That's schedule.
Now let's extract substantive content:
About MarinHealth paragraph:
"MarinHealth Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others."
Job Description Summary paragraph:
"The Front Office Coordinator is essential to establishing an excellent patient experience. We are looking for a dependable and motivated team player with good interpersonal skills and a professional attitude to join our team. Because of the very high level of care we achieve, the demands on the front desk are extremely high. We require a lively, enthusiastic person who is creative and able to provide personalized care in our busy office. This position will primarily work in the front office. Solid administrative experience, good customer service and a mature, calm demeanor are essential skills for this position."
Now Responsibilities list (Essential Functions And Responsibilities). It's a long sentence with many items separated by periods. We need to split into list items. Let's parse:
- Answers telephones, triages calls, takes messages, and provides information.
- Provides support services to patients and medical staff.
- Schedules appointments and admissions as required.
- Prepares patient charts and other office documents.
- Scans and sorts documents into Electronic Health Record.
- Attends staff meetings.
- Maintains files.
- Assists in updating office systems.
- Inventories office supplies.
- Assists in the care and maintenance of office equipment.
- Books, coordinates, and reschedules patient appointments.
- Relays necessary messages to staff and doctors.
- Answers questions regarding patient appointments, prescriptions, and testing.
- Greets and registers patients in a prompt, pleasant, and helpful manner.
- Verifies necessary information and updates patient records.
- Assembles patient's paperwork and forms for visits.
- Requests referrals and authorizations as needed.
- When scheduling specialists
- Logs payments and balances receipts.
- Ensures copays are balanced and reports are properly produced
- Oversees reception area, coordinates patient movement, and reports problems of irregularities.
- Maintains patient confidentiality.
- Adheres to “Best Practices” as introduced by the company and or Practice Leader
- Performs other related work as assigned or required.
- This position may require working in multiple locations.
We need to ensure each item is a
- . Some items are incomplete like "When scheduling specialists" maybe missing verb; but we keep as is.
Now Requirements: "Performance Requirements Knowledge, Skills and Abilities:" list:
- Ability to speak, read, and write English clearly.
- Knowledge of medical office procedures.
- Knowledge of grammar, spelling and punctuation.
- Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make any change accurately.
- Skill in operating a computer, fax, and copy machine.
- Ability to read, understand, and follow oral and written instructions.
- Ability to speak clearly and concisely.
- Ability to establish and maintain effective working relationships with patients, employees, and doctors.
Now Qualifications:
Education: High school diploma or General Educational Development (GED) certificate required.
Completion of business school or related training, including computer courses preferred.
Experience:
One (1) years of progressive responsibility and directly related work experience
Experience with, and proficiency in, electronic medical records: Use of EPIC software a plus
Computer proficiency: Microsoft Office.
Bi-lingual in Spanish desired
Now Pay: "$22.50 - $27.00 - $31.50"
Schedule: "Work Shift 8 Hour (days) (United States of America) Scheduled Weekly Hours 40"
We might also include "Company Prima Medical Foundation dba MarinHealth Medical Network" but that's metadata; we can drop.
Now we need to output HTML fragment with headings only for sections we have content.
We have About the role (company overview + job summary). Responsibilities. Requirements (maybe we call it Requirements). Qualifications. Skills? We have Performance Requirements list which is skills/abilities; we could put that under Skills. But we already have Requirements heading; we could put the knowledge/skills under Requirements, and Qualifications under Qualifications. Then we might not need separate Skills heading. However the instruction allows Skills heading; we can use it if we have content. We have the list of abilities; that could be Skills. Then Requirements could be something else? But we don't have other prerequisites besides those. Could combine.
Let's decide:
- About the role: company overview + job description summary.
- Responsibilities: list of duties.
- Requirements: maybe we can put the "Performance Requirements Knowledge, Skills and Abilities:" as Requirements (since it's about knowledge, skills, abilities). But then we have Qualifications separate.
- Qualifications: education & experience.
- Skills: maybe we could omit if we used Requirements for skills. But we need to avoid thin sections. If we put both Requirements and Qualifications, that's fine.
- Pay: pay range.
- Schedule: schedule.
We will not create Benefits.
Now we need to ensure we don't include filler like "commensurate with experience". Not present.
Now format:
About the role
MarinHealth ...
The Front Office Coordinator ...
But we have two paragraphs; we could combine into one with both? Better to keep separate
for each prose block.
Now Responsibilities:
Responsibilities
- Answers telephones, triages calls, takes messages, and provides information.
...
Now Requirements (knowledge, skills, abilities):
Requirements
- Ability to speak, read, and write English clearly.
...
Now Qualifications:
Qualifications
Education: High school diploma or General Educational Development (GED) certificate required.
Completion of business school or related training, including computer courses preferred.
Experience: One (1) years of progressive responsibility and directly related work experience
Experience with, and proficiency in, electronic medical records: Use of EPIC software a plus
- for lists,
for prose. We must not include boilerplate like EEO, accommodation, C.A.R.E.S., Health & Immunizations, Equal Employment, etc. Remove those. Also remove navigation, cookie, legal, duplicated lines. We must preserve all substantive information: that includes the accommodation line? It's not boilerplate? It's about accommodation for disabled applicants. Might be considered EEO/legal boilerplate. The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. Accommodation line is about reasonable accommodation; could be considered EEO-related. Safer to remove. Also remove "C.A.R.E.S. Standards", "Health & Immunizations", "Equal Employment". Also remove "Accommodation Qualified applicants..." line. Also remove "Company Prima Medical Foundation dba MarinHealth Medical Network Work Shift 8 Hour (days) (United States of America) Scheduled Weekly Hours 40" maybe we keep shift and hours in Schedule section. We need to keep "Work Shift 8 Hour (days) (United States of America) Scheduled Weekly Hours 40". That's schedule. Now let's extract substantive content: About MarinHealth paragraph: "MarinHealth Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others." Job Description Summary paragraph: "The Front Office Coordinator is essential to establishing an excellent patient experience. We are looking for a dependable and motivated team player with good interpersonal skills and a professional attitude to join our team. Because of the very high level of care we achieve, the demands on the front desk are extremely high. We require a lively, enthusiastic person who is creative and able to provide personalized care in our busy office. This position will primarily work in the front office. Solid administrative experience, good customer service and a mature, calm demeanor are essential skills for this position." Now Responsibilities list (Essential Functions And Responsibilities). It's a long sentence with many items separated by periods. We need to split into list items. Let's parse: - Answers telephones, triages calls, takes messages, and provides information. - Provides support services to patients and medical staff. - Schedules appointments and admissions as required. - Prepares patient charts and other office documents. - Scans and sorts documents into Electronic Health Record. - Attends staff meetings. - Maintains files. - Assists in updating office systems. - Inventories office supplies. - Assists in the care and maintenance of office equipment. - Books, coordinates, and reschedules patient appointments. - Relays necessary messages to staff and doctors. - Answers questions regarding patient appointments, prescriptions, and testing. - Greets and registers patients in a prompt, pleasant, and helpful manner. - Verifies necessary information and updates patient records. - Assembles patient's paperwork and forms for visits. - Requests referrals and authorizations as needed. - When scheduling specialists - Logs payments and balances receipts. - Ensures copays are balanced and reports are properly produced - Oversees reception area, coordinates patient movement, and reports problems of irregularities. - Maintains patient confidentiality. - Adheres to “Best Practices” as introduced by the company and or Practice Leader - Performs other related work as assigned or required. - This position may require working in multiple locations. We need to ensure each item is a
- . Some items are incomplete like "When scheduling specialists" maybe missing verb; but we keep as is.
Now Requirements: "Performance Requirements Knowledge, Skills and Abilities:" list:
- Ability to speak, read, and write English clearly.
- Knowledge of medical office procedures.
- Knowledge of grammar, spelling and punctuation.
- Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make any change accurately.
- Skill in operating a computer, fax, and copy machine.
- Ability to read, understand, and follow oral and written instructions.
- Ability to speak clearly and concisely.
- Ability to establish and maintain effective working relationships with patients, employees, and doctors.
Now Qualifications:
Education: High school diploma or General Educational Development (GED) certificate required.
Completion of business school or related training, including computer courses preferred.
Experience:
One (1) years of progressive responsibility and directly related work experience
Experience with, and proficiency in, electronic medical records: Use of EPIC software a plus
Computer proficiency: Microsoft Office.
Bi-lingual in Spanish desired
Now Pay: "$22.50 - $27.00 - $31.50"
Schedule: "Work Shift 8 Hour (days) (United States of America) Scheduled Weekly Hours 40"
We might also include "Company Prima Medical Foundation dba MarinHealth Medical Network" but that's metadata; we can drop.
Now we need to output HTML fragment with headings only for sections we have content.
We have About the role (company overview + job summary). Responsibilities. Requirements (maybe we call it Requirements). Qualifications. Skills? We have Performance Requirements list which is skills/abilities; we could put that under Skills. But we already have Requirements heading; we could put the knowledge/skills under Requirements, and Qualifications under Qualifications. Then we might not need separate Skills heading. However the instruction allows Skills heading; we can use it if we have content. We have the list of abilities; that could be Skills. Then Requirements could be something else? But we don't have other prerequisites besides those. Could combine.
Let's decide:
- About the role: company overview + job description summary.
- Responsibilities: list of duties.
- Requirements: maybe we can put the "Performance Requirements Knowledge, Skills and Abilities:" as Requirements (since it's about knowledge, skills, abilities). But then we have Qualifications separate.
- Qualifications: education & experience.
- Skills: maybe we could omit if we used Requirements for skills. But we need to avoid thin sections. If we put both Requirements and Qualifications, that's fine.
- Pay: pay range.
- Schedule: schedule.
We will not create Benefits.
Now we need to ensure we don't include filler like "commensurate with experience". Not present.
Now format:
About the role
MarinHealth ...
The Front Office Coordinator ...
But we have two paragraphs; we could combine into onewith both? Better to keep separate
for each prose block. Now Responsibilities:
Responsibilities
- Answers telephones, triages calls, takes messages, and provides information. ...
Requirements
- Ability to speak, read, and write English clearly. ...
Qualifications
Education: High school diploma or General Educational Development (GED) certificate required.
Completion of business school or related training, including computer courses preferred.Experience: One (1) years of progressive responsibility and directly related work experience
Experience with, and proficiency in, electronic medical records: Use of EPIC software a plus