Front Office Coordinator / Medical Receptionist - IRG North Everett
IRG Physical & Hand Therapy · Everett, WA · 2 wk ago
On-siteCustomer Service$20–$24/hrFull-time
About the role
IRG PHYSICAL & HAND THERAPY is growing and looking for a full-time Front Office Coordinator to join our team. Offering work/life flexibility, a fun and rewarding culture, and professional growth opportunities!
Responsibilities
- Optimize patient appointment schedules
- Manage all incoming phone calls
- Process and convert new referrals
- Collect time of service payments
- Obtain insurance authorizations
- Learn about KPIs and benchmarks that drive clinic success and patient outcomes
- Build strong rapport with clients from a variety of backgrounds through strong communication and empathy
Requirements
- High school diploma (bachelor's degree in related field preferred)
- 2+ years experience in a customer-facing position
- Knowledge and adherence to HIPAA laws and compliance regulations
Qualifications
- Self-motivated, go-getter, and self-starter
- Positive attitude and professional appearance
- Multitasking capability without being overwhelmed
Benefits
- Paid Time Off (Holidays, Vacation, Sick, Personal)
- Continuing Education Funds
- Student Loan Repayment Program
- 401K plan with employer match
- Medical, Dental & Vision Plans
- Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
- Long-Term Disability
- Life and AD&D Insurance
- Employee Assistance Program
Pay & Role Information
- Base salary: $20 - $24 per hour depending on experience
Schedule
Work schedule will be based on the needs of IRG
Company Information
IRG is the premier provider of outpatient Physical & Hand Therapy in the Northwest. We are deeply embedded into our communities and strive to make a positive impact where we live, work, and play.
IRG is an equal opportunity employer.