Front Office Coordinator / Medical Receptionist

The Position

Our Front Office Coordinators (FOCs) are one of the most integral positions in our company and are not only responsible for day-to-day medical receptionist duties - but play a crucial role in establishing and maintaining relationships and driving the patient experience.

• Optimize patient appointment schedules
• Manage all incoming phone calls
• Process and convert new referrals
• Collect time of service payments
• Obtain insurance authorizations

WHO YOU ARE

• Love people and thrive on establishing meaningful connections
• Enjoy working in a fast-paced and FUN environment
• Enjoy the challenge of having something new come your way each and every day
• Self-motivated, a go-getter, and a self-starter
• Positive attitude and professional appearance
• Able to multitask without being overwhelmed
• Build strong rapport with clients from a variety of backgrounds through strong communication and empathy
• Capable of building strong rapport with clients from a variety of backgrounds through strong communication and empathy
• Confident in your proficiency with technology and computer systems (EMR, Microsoft Office Suite, etc)

What We Promise To Offer You

• Base salary: $18-$25 per hour depending on experience
• Paid Time Off (Holidays, Vacation, Sick, Personal)
• Continuing Education Funds
• Student Loan Repayment Program
• 401K plan with employer match
• Medical, Dental & Vision Plans
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
• Long-Term Disability
• Life and AD&D Insurance
• Employee Assistance Program

Qualifications/Requirements

• High school diploma (Bachelors degree in related field preferred)
• 2+ years experience in a customer facing position
• Knowledge and adherence to HIPAA laws and compliance regulations

Physical Demands/Working Conditions

• Physical activity including but not limited to bending, reaching, squatting, lifting and prolonged periods of sitting
• Required to work at an IRG facility and be responsible for your own transportation to and from work site
• Potential exposure to virus, disease, and infections from patients in the working environment
• Ability to perform custodial duties using medical grade cleaning products - including but not limited to - cleaning bathrooms, laundry, and disinfection of exercise equipment
• Work for extended periods of time at a video display terminal and will be required to use a keyboard to enter and gather information
• Work schedule will be based on the needs of IRG

PAY & BENEFITS INFORMATION

• Base salary: $18-$25 per hour depending on experience
• Paid Time Off (Holidays, Vacation, Sick, Personal)
• Continuing Education Funds
• Student Loan Repayment Program
• 401K plan with employer match
• Medical, Dental & Vision Plans
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
• Long-Term Disability
• Life and AD&D Insurance
• Employee Assistance Program

Vision

Empowering all with a passion and purpose to become their best self.

Mission

IRG is committed to enhancing the health and wellness of our communities through continuous development, delivering a superior experience, and creating exceptional results.

Values

• Integrity
• Positivity
• Innovation
• Accountability
• Proficiency

Discover What Sets IRG Apart

https://www.irgpt.com/

Other Open Positions

https://www.irgpt.com/careers

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About Us

IRG is an equal opportunity employer.