Front Office Clerk / Receptionist
Mercer County Works · Princeton, NJ · 1 wk ago
Customer ServiceFull-time
About the role
The Studio Coordinator is the administrative focal point for the School of Rock, responsible for providing outstanding customer service and managing multiple tasks. Reporting to and assisting the General Manager, they help run the school and ensure a fantastic experience for students, parents, and prospective customers.
Responsibilities
- Handle inquiries from students, parents, and prospective customers
- Manage scheduling and logistics for classes and events
- Assist with marketing and promotional activities
- Handle administrative tasks such as billing, records management, and correspondence
- Ensure a welcoming and professional environment for all visitors
- Collaborate with other departments to support the overall operations of the school
Requirements
- Two years or more of front desk/reception and/or customer service experience
- Computer knowledge, particularly with Mac operating systems
- Good verbal and written communication skills
- A welcoming, outgoing demeanor and professional appearance
- Ability to work with Google Docs & Sheets
- Pass background screening before training
- Knowledge of social media (helpful)
- Ability to work with young people (plus)
- CPR & First Aid certification (within 90 days of hire)
Benefits
- Competitive salary
- Paid professional development assistance
- Bonus potential
- Health / Dental benefits
- PTO
- IRA
- Direct Deposit
- Employee discounts
- Access to SoR Method tools
- Fun environment, great community
Schedule
Monday to Thursday, 2 pm to 9 pm
Saturday / Sunday, depending on the schedule
Pay
Competitive salary
Schedule
Monday to Thursday, 2 pm to 9 pm
Saturday / Sunday, depending on the schedule