Front Office Receptionist

About the role

We are seeking a Business Assistant to support the front office of a dental practice, creating a positive first impression and managing patient communications and administrative tasks.

Responsibilities

• Greet patients and create a welcoming environment
• Answer phones, manage emails, and communicate with patients and insurance companies
• Use Dentrix for scheduling and records management
• Schedule and confirm appointments
• File and follow up on insurance claims
• Post payments and manage accounts receivable
• Review treatment plans and payment options with patients
• Partner with team members to optimize office systems

Requirements

• Dental office experience
• Bilingual skills (English/Spanish)
• Strong communication and organizational skills

Qualifications

• Over one year of dental or medical experience (preferred)
• Familiarity with insurance billing (preferred)
• Knowledge of dental software (preferred)

Physical requirements

• Prolonged sitting
• Lifting up to 15 pounds
• Attending training sessions

Benefits

• Competitive health plans
• Retirement options
• Paid holidays
• Ongoing training in a supportive environment focused on team cohesion and patient care