Jobs · OTHR · Pennsylvania

Front Office Assistant - Uniontown, PA

Crossroads · Uniontown, PA · 1 mo ago
OTHRFull-time
We need to output HTML fragment with sections: About the role? The posting includes description about company and role. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to preserve all substantive info, not invent. Remove boilerplate (EEO, etc). Also remove duplicated lines. We need to parse the posting. Let's extract content: Company description: Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. Then "Day in the Life of a Front Office Assistant" description: Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations. Maintain friendly, professional attitude towards patients, offer a “white glove” experience. Provide an exceptional experience by guiding new patients through their intake process. Collect urine and saliva samples for patient drug screens as needed. Maintains daily financial records and reports. Coordinates with medical and clinical staff to coordinate intakes. Provides clerical and logistical support. Oversees patient accounts and financial responsibilities. Then "Education and Experience requirements: At minimum, High School Diploma or GED required. Customer Service experience in a fast paced environment preferred. Experience in healthcare, addiction medicine, office administration preferred. Lived Addiction experience is a plus." Then "Hours, Schedule, and Travel (if applicable) Primary location is Uniontown with monthly travel required to Connellsville location. Mileage reimbursement is provided for travel to Connellsville. Expected hours for this role are 37-40 hours per week. See specific schedule requirements below. Monday to Friday 8AM-5PM Uniontown Every 4th weekend Saturday 7:30 AM - 12:30PM and Sunday 7:30 AM - 3:30PM Connellsville" Then "Position Benefits Have a daily impact on many lives. Excellent training if you are new to this field. Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate. Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events. Opportunity to save lives everyday! Benefits Package Medical, Dental, and Vision Insurance PTO Variety of 401K options including a match program with no vesture period Annual Continuing Education Allowance (in related field) Life Insurance Short/Long Term Disability Paid maternity/paternity leave Mental Health day Calm subscription for all employees" We need to separate sections: About the role (company overview + role description?), Responsibilities (list of duties), Requirements (education/experience), Qualifications? Might overlap. Skills? Could include customer service, etc. Benefits (list). Pay? Not mentioned explicitly; no salary. So we should NOT include Pay section because no specific content. Schedule: we have schedule details. So include Schedule section. We need to avoid filler like "commensurate with experience". Not present. We need to use

for each section heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive info; do not invent or summarize away detail. We need to remove boilerplate: equal opportunity employer lines, duplicated lines. Also remove "Day in the Life of a Front Office Assistant" maybe as a heading? Not needed; we can incorporate into About the role or Responsibilities. The instruction: do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. So we can keep the description but not as a heading. We need to decide sections: - About the role: could include company overview and role summary (Day in the Life). Provide prose. - Responsibilities: list of duties (checking in patients, receiving payments, assisting daily operations, maintain attitude, white glove experience, guide new patients through intake, collect urine/saliva samples, maintain daily financial records and reports, coordinate with medical/clinical staff to coordinate intakes, provides clerical and logistical support, oversees patient accounts and financial responsibilities). Use

    • . - Requirements: Education and Experience requirements: At minimum, High School Diploma or GED required. Customer Service experience in a fast paced environment preferred. Experience in healthcare, addiction medicine, office administration preferred. Lived Addiction experience is a plus. Could be
      • . - Qualifications: maybe same as Requirements? But we could combine; but instruction: prefer a few substantive sections over many thin ones. So maybe we only need About the role, Responsibilities, Requirements, Benefits, Schedule. Qualifications and Skills could be omitted if not distinct. However we have skills implied: customer service, etc. Could include Skills section: maybe list of skills: customer service, attention to detail, etc. But we need to avoid thin sections. Could combine skills into Requirements. - Benefits: list of benefits: Have a daily impact on many lives (maybe not a benefit but a statement), Excellent training if you are new to this field, Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate, Community events that promotes belonging and education (list examples), Opportunity to save lives everyday!, Benefits Package: Medical, Dental, and Vision Insurance, PTO, Variety of 401K options including a match program with no vesture period, Annual Continuing Education Allowance (in related field), Life Insurance, Short/Long Term Disability, Paid maternity/paternity leave, Mental Health day, Calm subscription for all employees. We need to preserve all substantive info; we can turn each bullet into
      • . Some sentences are prose; we can keep as

        for prose like "Have a daily impact on many lives." etc. - Schedule: details: Primary location is Uniontown with monthly travel required to Connellsville location. Mileage reimbursement is provided for travel to Connellsville. Expected hours for this role are 37-40 hours per week. Monday to Friday 8AM-5PM Uniontown Every 4th weekend Saturday 7:30 AM - 12:30PM and Sunday 7:30 AM - 3:30PM Connellsville. We can put as

        or

          . Probably

          for prose and maybe

            for schedule specifics. We must not include Pay section. Now produce HTML fragment. Let's craft:

            About the role

            Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As a Front Office Assistant, you will provide excellent customer service checking in patients, receiving payments, and assisting in daily operations; maintain a friendly, professional attitude towards patients and offer a “white glove” experience; guide new patients through their intake process; collect urine and saliva samples for patient drug screens as needed; maintain daily financial records and reports; coordinate with medical and clinical staff to coordinate intakes; provide clerical and logistical support; and oversee patient accounts and financial responsibilities.

            But we separated responsibilities into list; maybe better to keep About the role as company overview only, and Responsibilities list separate. Let's split. About the role: company overview only (first paragraph). Then Responsibilities: list. Let's do:

            About the role

            Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.

            Then Responsibilities:

            Responsibilities

            • Provide excellent customer service checking in patients, receiving payments, and assisting in daily operations.
            • Maintain a friendly, professional attitude towards patients and offer a “white glove” experience.
            • Guide new patients through their intake process.
            • Collect urine and saliva samples for patient drug screens as needed.
            • Maintain daily financial records and reports.
            • Coordinate with medical and clinical staff to coordinate intakes.
            • Provide clerical and logistical support.
            • Oversee patient accounts and financial responsibilities.
            Requirements:

            Requirements

            • High School Diploma or GED (minimum).
            • Customer service experience in a fast‑paced environment preferred.
            • Experience in healthcare, addiction medicine, or office administration preferred.
            • Lived addiction experience is a plus.
            Benefits:

            Benefits

            • Have a daily impact on many lives.
            • Excellent training if you are new to this field.
            • Mileage reimbursement (if applicable) – Crossroads matches the current IRS mileage reimbursement rate.
            • Community events that promote belonging and education, including community cook‑outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
            • Opportunity to save lives every day.
            • Medical, dental, and vision insurance.
            • Paid time off (PTO).
            • Variety of 401(k) options including a match program with no vesting period.
            • Annual continuing education allowance (in related field).
            • Life insurance.
            • Short‑ and long‑term disability.
            • Paid maternity/paternity leave.
            • Mental health day.
            • Calm subscription for all employees.
            Schedule:

            Schedule

            Primary location is Uniontown with monthly travel required to the Connellsville location; mileage reimbursement is provided for travel to Connellsville. Expected hours are 37‑40 hours per week. Regular schedule: Monday‑Friday, 8 AM‑5 PM in Uniontown. Every 4th weekend: Saturday 7:30 AM‑12:30 PM and Sunday 7:30

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