Front Office Assistant, Neurology

Description

Performs a variety of front office duties for the medical practice. Greets and assists all patients and visitors. Secures accurate insurance and demographic information from the patient to be entered into the computer system. Answers and routes incoming telephone calls as needed. Must be familiar with insurance rules and billing practices in order to assist patients with questions. Assists with patient check-out and scheduling of any ordered diagnostic procedures or future appointments. Performs medical records duties such as filing, scanning, and send-outs as required.

Requirements

• High school graduate or GED equivalent required.
• Minimum of 1 year front office and/or medical records experience in a physician office or similar setting required.
• Must be able to use a computer and be familiar with Medical Office programs including EMR systems.
• Basic knowledge of Microsoft Office and internet applications required.
• Basic knowledge of medical terminology required.
• Must possess excellent interpersonal and customer service skills.

Skills

• Detailed working knowledge of modern administrative practices and procedures.
• Knowledgeable of system and department policies and familiar with the interaction of other departments and physician offices for referral purposes.
• Strong working knowledge of computer operations as they relate to the department.
• Ability to learn Meditech and applicable practice EMR system.
• Extremely high degree of initiative and judgment in carrying out assigned responsibilities.
• Maintains professionalism and confidentiality with all patient relations.

Employment Type: Full time