Front Office Assistant - Neurology

Skill Requirements

• Proficient in using office equipment and technology
• Excellent communication skills, both verbal and written
• Ability to handle multiple tasks and prioritize effectively
• Knowledge of basic medical terminology and practices

Essential Functions

• Schedules patient appointments according to practice protocols and patient preference
• Processes patient demographic and insurance information accurately
• Obtains and maintains accurate medical records
• Adheres to Orlando Health and department policies and procedures
• Answers telephone calls professionally and efficiently
• Maintains patient satisfaction through professional interactions
• Maintains reasonable attendance and complies with Orlando Health policies
• Maintains compliance with legal issues, patient rights, and regulatory standards
• Efficiently uses supplies and assists with billing services as needed

Other Related Functions

• Participates in Quality Assurance/Quality Indicator activities
• Demonstrates awareness of legal and regulatory issues

Qualifications

• High school diploma or equivalent

Benefits

Florida Medical Clinic Orlando Health offers a comprehensive benefits package including:

• Tuition reimbursement
• Public Service Loan Forgiveness (PSLF)
• Ledgership development programs
• Comprehensive medical, dental, and vision insurance
• Free virtual visits
• Well-being programs
• Up to 5% employer match on retirement contributions
• Four weeks of paid parental leave
• PTO and flexible leave options
• Fertility benefits
• Adoption assistance
• Backup care for children/elders/pets
• Pet insurance

Pay

The salary range for this position is $20.00 - $25.00 per hour.

Schedule

The position is full-time, Monday through Friday, from 8:00 AM to 5:00 PM.