Front Office Assistant - Neurology

Facilities

Address: 3000 Medical Park Dr
City: Tampa
State: Florida
Postal Code: 33613

Job Description

Facilitates medical record requests accurately and timely.
Assists with daily closing procedures.
Other duties as assigned.

Interactions with Patients

• Greets and directs patients in a friendly, welcoming, and timely manner.
  Demonstrates knowledge of department policies and procedures to assist patients appropriately.
  Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
  Consistently responds to patient requests in a timely and professional manner.
  Collections required documents such as insurance cards and photo IDs for encounters.
  Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
  Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.
  Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
  Collections copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
  Establishes patient payment plans as required by department policy.
  Processes patient referrals accurately and timely.

Qualifications

• N/A Education: High School Grad or Equiv
  Field Of Study: N/A
  Work Experience: 1+ years related experience [Preferred]

Additional Information

• N/A Licenses And Certifications: N/A

Physical Requirements

View physical requirements

Pay Range

$15.69 - $25.10

Background Screening Requirement

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Equal Opportunity Employer

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.