Front Office Assistant, Neurology

Employment Type: Full time

Responsibilities

• Perform a variety of front office duties for the medical practice
• Greet and assist all patients and visitors
• Secure accurate insurance and demographic information from the patient to be entered into computer system
• Answer and route incoming telephone calls as needed
• Assist patients with insurance-related questions
• Assist with patient check-out and scheduling of ordered diagnostic procedures or future appointments
• Perform medical records duties such as filing, scanning, and send-outs

Requirements

• High school graduate or GED equivalent
• Minimum of 1 year front office and/or medical records experience in a physician office or similar setting
• Familiarity with Medical Office programs including EMR systems
• Basic knowledge of Microsoft Office and internet applications
• Basic knowledge of medical terminology
• Excellent interpersonal and customer service skills
• Detailed working knowledge of modern administrative practices and procedures
• Knowledge of system and department policies, and familiarity with interactions of other departments and physician offices for referral purposes
• Strong working knowledge of computer operations as they relate to the department
• Ability to learn Meditech and applicable practice EMR system
• High degree of initiative and judgment in carrying out assigned responsibilities
• Professionalism and confidentiality in all patient relations