Front Office Assistant - Family Medicine & Internal Medicine
AdventHealth · Calhoun, GA · 6 days ago
OTHR$14.99–$23.99/hrFull-time
Facilities & Benefits
- Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
- Paid Time Off from Day One
- 403-B Retirement Plan
- Career Development
- Whole Person Well-being Resources
- Mental Health Resources and Support
- Pet Benefits
Schedule
- Full time
- Shift: Day
Location
Address: 1035 RED BUD RD NE
City: CALHOUN
State: Georgia
Postal Code: 30701
Job Description
- Facilitates medical record requests accurately and timely.
- Assists with daily closing procedures.
- Greets and directs patients in a friendly, welcoming, and timely manner.
- Demonstrates knowledge of department policies and procedures to assist patients appropriately.
- Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
- Consistently responds to patient requests in a timely and professional manner.
- Collections required documents such as insurance cards and photo IDs for encounters.
- Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
- Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.
- Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
- Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
- Processes patient referrals accurately and timely.
Physical Requirements
View physical requirements here
Pay Range
$14.99 - $23.99