Front Office Medical Assistant
About the role
ProHealth Partners is an established multi-specialty physician group and has been providing care to patients over the last 30 years. Our network includes over 250+ physicians in over 100+ clinics throughout the greater Long Beach, Los Angeles, Orange County, and Inland Empire areas. We currently have an opening for a Front Office Medical Assistant. Experience in Rheumatology preferred.
Front Office Duties
The Front Office Medical Assistant in our rheumatology clinic supports daily administrative operations and ensures a smooth patient experience by greeting patients, answering phones, scheduling appointments, and managing provider calendars.
- Verifying and updating patient demographics and insurance
- Obtaining authorizations and referrals
- Collecting co-pays
- Maintaining accurate records in the electronic health system
- Handling patient inquiries
- Coordinating with clinical staff
- Managing medical records requests
- Maintaining HIPAA compliance while contributing to an organized, efficient, and patient-focused front office environment
Qualifications And Skills
The ideal candidate will have at least two years of experience in a front office or medical administrative role, preferably in a specialty clinic such as rheumatology, with a strong understanding of patient intake and clinic workflow.
- Bilingual Spanish is required to effectively communicate with our diverse patient population
- Proven experience with insurance eligibility verification, prior authorizations, and referral coordination
- Strong organizational and customer service skills
- Attention to detail and accuracy in maintaining patient records
- Ability to manage scheduling and high call volumes in a fast-paced environment
- Consistently providing professional, patient-centered service
Pay
$23.00-25.00 per hour
Schedule
Mon-Fri, 8-hour shifts
Benefits
- Paid sick leave
- Access to a 401(k) retirement plan to help plan for long-term financial security
- Employee Assistance Program providing confidential personal and professional support
- Employee Discount Program to help you save on a variety of products and services