Front Office Assistant

Key Responsibilities

• Greet patients and visitors in a professional and welcoming manner
• Answer phones and manage incoming communications
• Schedule patient appointments and support clinic flow
• Assemble and maintain accurate patient records and documentation
• Verify insurance coverage and assist with billing-related documentation
• Ensure all required patient information is complete in the EMR system
• Process and send Plan of Care, progress notes, and other communications to physicians and referral sources
• Collect insurance co-pays
• Support general office duties such as faxing, filing, and mail distribution
• Perform other duties as assigned

Compensation and Benefits

Compensation and Benefits
KC Rehab offers a competitive compensation package. Full-time employees are eligible for benefits including medical, dental, vision, paid time off, and other company-sponsored benefits. This position may also be eligible for bonus opportunities based on performance and/or clinic goals.

Qualifications

• A high school diploma or GED is required
• One or more years of medical office, records, or administrative experience is preferred
• Strong attention to detail and accuracy are essential
• Excellent customer service and interpersonal skills are required
• Basic computer skills including Microsoft Office and EMR systems are preferred
• The ability to multitask in a fast-paced environment is necessary