Front Office Assistant
MedLink Georgia · Athens, GA · 2 mo ago
OTHRFull-time
Location: Athens/Oconee • Full-time
About Us
MedLink GA is a leading healthcare provider dedicated to delivering high-quality, patient-centered care across Georgia. We are seeking a compassionate and detail-oriented Front Office Assistant to join our team and support healthcare professionals in providing top-notch medical services to our community.
Responsibilities
- Greet patients warmly and professionally upon arrival
- Manage check-in and check-out processes
- Schedule and confirm patient appointments
- Verify insurance coverage and update patient records
- Collect co-pays and outstanding balances
- Answer multi-line phone system and route calls appropriately
- Maintain patient confidentiality and adhere to HIPAA regulations
- Support clinic operations by collaborating with providers and clinical staff
Requirements
- High school diploma or equivalent required
- Previous experience in a medical front office or customer service role preferred
- Familiarity with electronic medical records (eClinicalWorks experience is a plus)
- Strong communication, organizational, and multitasking skills
- Ability to work well under pressure in a fast-paced environment
- Bilingual (English/Spanish) is required
Benefits
- Competitive salary & benefits package
- Supportive and team-oriented work environment
- Opportunities for career growth
- Meaningful work serving the local community