Front Office Assistant

About the role

A well-established service company in the Hagerstown area is seeking a Front Office Assistant to support daily office operations. This role is ideal for someone who enjoys customer interaction, thrives in a small office environment, and can work independently while managing a variety of administrative responsibilities.

Responsibilities

• Answer and route incoming phone calls
• Schedule appointments and coordinate customer service requests
• Welcome and assist visitors
• Maintain customer information within company systems
• Assist with basic bookkeeping and administrative tasks
• Support daily office operations and special projects
• Coordinate schedules and assist with operational routing as needed
• Provide excellent customer service both in person and over the phone

Qualifications

• 2+ years of administrative, receptionist, customer service, or office support experience
• Strong communication and organizational skills
• Comfortable using Microsoft Office and learning new software systems
• Ability to multitask and prioritize responsibilities
• Self-motivated with strong attention to detail
• Reliable and dependable attendance

Pay

$18-$20/hour based on experience

Schedule

• Full-time or part-time opportunity (32-40 hours per week)
• Flexible schedule options available
• Monday-Friday position
• Free onsite parking