Front Office Assistant

About the role

Peak Sport and Spine is seeking a high functioning candidate with medical office experience that is energetic and well-organized to work in our Linn office. You must have excellent customer service skills and be proficient at multitasking.

Responsibilities

• Communicate effectively (in person and by phone) and courteously with patients, physicians and their office staff, insurance company representatives, peers, coworkers, and supervisors.
• Schedule patients for services within established guidelines.
• Greet and register patients in a timely, professional and customer-focused manner.
• Explain Peak Sport and Spine's policies and procedures and billing processes to patients. Direct patient appropriately as needed.
• Track and obtain ongoing insurance verification/authorization information from payers and communicate this data to patient, admission staff and treatment team.
• Collect patient co-payment, co-insurance, and deductibles as well as related fees for supplies and services.
• Generate and maintain medical records.
• Respond to all requests for information according to established procedures.
• Assume responsibility for and maintain cash drawer system according to procedure.
• Maintain office and facility inventory and order supplies as needed, following established procedures.
• Attend and participate in clinic/management meetings and inservice education programs as appropriate.
• Participate in training and cross training of all staff. Ensure competency of training to maintain efficient clinic operation.
• Perform other duties as requested.

Requirements

• A minimum of 2 years medical front office experience is required along with insurance verification and prior authorization experience.
• High school diploma required.
• Experience in medical insurance filing and medical records preferred.

Benefits

• Individualized Mentorship
• Leadership Development
• Continuing Education Reimbursement and MedBridge Access
• Performance Based Quarterly Bonus
• 401k with company match up to 4%
• Health, Dental, and Vision
• 100% Paid Telehealth Benefits (enrolled employees and family)
• Health Savings Account
• Life Insurance
• Short and Long Term Disability
• Paid Time Off and Holidays

Pay

Compensation: $16 - $18/hr.