Front Office Assistant

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title. Must not include boilerplate like EEO, legal, etc. Must preserve all substantive info. We need to parse the posting. Content: - About Claratel Behavioral Health: description of organization, mission, location, workforce. This could be "About the role"? Actually "About the role" is for description of the job. The posting includes "Claratel Behavioral Health has an exciting opportunity for a Front Office Assistant at our Winn Way Office 445 Winn Way Decatur, GA 30030. The Front Office Assistant serves as the first level of contact for the client experience ensuring exceptional customer service delivery." That's about the role. Also earlier description of organization could be considered "About the role"? Might be better to put organization description under "About the role" or maybe separate "About the organization"? But only allowed headings are given list. We can use "About the role" to include both role description and maybe organization context. Must not repeat job title. - Hours: Mon-Fri 8:00am-5:00pm. That's schedule. So we can include Schedule section. - Duties And Responsibilities: list bullet points. We'll put under Responsibilities. - Minimum Requirements: list bullet points. That's Requirements. - Preferred Qualifications: list bullet points. That's Qualifications. - Skills: maybe we can extract from requirements: communication skills, organization, data entry, typing speed, etc. Could be separate Skills section but we might combine with Requirements. However we need to decide if we have enough content for Skills separate. The posting mentions "Excellence in communication skills, both verbal and written" under duties, also "Professional front office etiquette", "Pleasant demeanor", "Ability to multi-task", "Excellent communication Skills", "Organization skills", "Data entry skills", "Strong data entry skills with the ability to type a minimum of 45 wpm". Those are skills. Could create Skills section. - Benefits, Pay: not mentioned. So we should NOT include those sections. Thus we will output sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Schedule. We must not include filler like "commensurate with experience". Not present. We need to use

for each section heading. Use

• for lists. Use

  for prose. We must preserve all substantive info. Let's extract details. About the role: Should include description: "Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff. If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all. Claratel Behavioral Health has an exciting opportunity for a Front Office Assistant at our Winn Way Office 445 Winn Way Decatur, GA 30030. The Front Office Assistant serves as the first level of contact for the client experience ensuring exceptional customer service delivery." We could trim some redundancy but must preserve all substantive info. That's a lot; we can keep it. Responsibilities: list bullet points from "Duties And Responsibilities". The list: - Greeting clients and guests upon arrival - Facilitating the process of admitting clients to the facility - Insurance Verification - Scheduling - Appointment Reconciliation - Verifies Authorizations and Treatment Plans - Bed Management and Census Verification - Answering multi-line phones and responding to requests immediately - Protecting patients’ rights through strong adherence of HIPPA regulations - Excellence in communication skills, both verbal and written Note: Some items are not full sentences; we keep as is. Requirements: from "Mnimum Requirements" (typo). List: - High School Diploma or equivalent - Professional front office etiquette - Pleasant demeanor - Ability to multi-task - Excellent communication Skills - Organization skills - Data entry skills - Minimum of two years of front desk experience in a medical office or hospital setting - Previous experience with Electronic Medical Records - Proficiency in computer program applications and basic office equipment - Strong data entry skills with the ability to type a minimum of 45 wpm Note: Some duplicates: Data entry skills appears twice; we can keep both but maybe combine? Must preserve all substantive info; we could keep both but it's redundant. Better to keep as separate items? Might be considered duplication but we should not invent or summarize away detail. If we remove duplicate, we might be losing info? It's same info repeated; removing one doesn't lose substantive info because it's same. But to be safe, we could keep both but note it's duplicate. I'd keep one instance to avoid redundancy but still preserve info. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Removing a duplicate line is not summarizing away detail? It's removing duplicate but the detail is still present once. I think it's okay. Qualifications: from "Preferred Qualifications": - Prior experience working in a mental health environment - Completion of a Medical Administrative Assistant program - Experience with AVATAR electronic medical record software Also note: "Pre-employment drug screening may be required. Selected applicant will be subject of an FBI Criminal History Record Check, and the applicant has the right to challenge the contents of their Criminal History Record Information, should they choose to do so. This employer participates in E-Verify. For more information visit www.claratel.org/careers". That's boilerplate/legal; we should remove per instructions: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we drop those lines. Also later lines: "Pre-employment drug screening and successful completion of a criminal history background check is required. Claratel Behavioral Health participates in E-Verify (Company ID: 226305) Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp@claratel.org." Also boilerplate; remove. Thus we keep only substantive content. Schedule: from "Hours Mon- Fri 8:00am- 5:00pm". We'll put as

  Mon‑Fri 8:00 am – 5:00 pm

  . Skills: we could extract skills from duties and requirements: communication skills (verbal/written), organization, data entry, typing speed 45 wpm, multi-tasking, professional front office etiquette, pleasant demeanor, proficiency in computer programs and basic office equipment, experience with EMR, etc. But many already in Requirements/Qualifications. To avoid duplication, maybe we don't need separate Skills section; we could incorporate skills into Requirements. However the instruction: "Prefer a few substantive sections over many thin ones." If we already have Requirements covering skills, we could omit Skills section. But we need to see if there is any skill not covered elsewhere. The duties mention "Excellence in communication skills, both verbal and written" which is similar to "Excellent communication Skills" in requirements. So covered. Thus we could omit Skills section to avoid thin section. But we need to check if any skill like "Professional front office etiquette" is in requirements. Yes. "Pleasant demeanor" also in requirements. "Ability to multi-task" also. "Organization skills". "Data entry skills". "Proficiency in computer program applications and basic office equipment". "Strong data entry skills with the ability to type a minimum of 45 wpm". So all covered. Thus we can have sections: About the role, Responsibilities, Requirements, Qualifications, Schedule. We must not include Benefits, Pay. Now produce HTML. Structure:

  About the role

  ... (the paragraph)

  Responsibilities

  • ...
  ...

  Requirements

  • ...
  ...

  Qualifications

  • ...
  ...

  Schedule

  Mon‑Fri 8:00 am – 5:00 pm

  Make sure to use proper HTML entities for en dash? Use – or just hyphen. We'll use hyphen. Now craft the About the role paragraph. Ensure we keep all substantive info from the organization description and role description. Let's write: Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff. If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all. Claratel Behavioral Health has an exciting opportunity for a Front Office Assistant at our Winn Way Office, 445 Winn Way, Decatur, GA 30030. The Front Office Assistant serves as the first level of contact for the client experience ensuring exceptional customer service delivery. That seems comprehensive. Now Responsibilities list: exactly as given. We need to ensure we keep the bullet points exactly. List: - Greeting clients and guests upon arrival - Facilitating the process of admitting clients to the facility - Insurance Verification - Scheduling - Appointment Reconciliation - Verifies Authorizations and Treatment Plans - Bed Management and Census Verification - Answering multi-line phones and responding to requests immediately - Protecting patients’ rights through strong adherence of HIPPA regulations - Excellence in communication skills, both verbal and written Note: "Verifies Authorizations and Treatment Plans" capital V; keep. Now Requirements list: - High School Diploma or equivalent - Professional front office etiquette - Pleasant demeanor - Ability to multi-task - Excellent communication Skills - Organization skills - Data entry skills - Minimum of two years of front desk experience in a medical office or hospital setting - Previous experience with Electronic Medical Records - Proficiency in computer program applications and basic office equipment - Strong data entry skills with the ability to type a minimum of 45 wpm We might combine "Data entry skills" and "Strong data entry skills with the ability to type a minimum of 45 wpm" but keep both? Might be redundant. I'd keep both but note it's duplicate. However to avoid duplication, we could merge: "Data entry skills; strong data entry skills with ability to type a minimum of 45 wpm". But that would be summarizing. Safer to keep both as separate items; it's not inventing or summarizing away detail, just preserving both. It's okay. Now Qualifications list: - Prior experience working in a mental health environment - Completion of a Medical Administrative Assistant program - Experience with AVATAR electronic medical record software Now Schedule: as above. Now output HTML. Check for any leftover boilerplate: we removed