Front Office Assistant

Status: Full time, benefits eligible

Hours per week: 40

Schedule: 7 am–4 pm or 8 am–5 pm EST

Pay range: $18.85 – $28.30

Responsibilities

• Perform all clerical functions related to the business aspect of the medical practice
• Handle telephone responsibilities
• Manage scheduling, filing, and copying
• Utilize medical office information systems and electronic billing

Requirements

• High school diploma or GED from an accredited institute (required)
• Two-year course for medical office assistant at the post-secondary level (preferred)
• Prior experience with front desk responsibilities in a medical office setting
• Knowledge of medical terminology and ICD-9/CPT coding (required)
• Accurate typing and filing skills (required)
• Experience with medical office information systems, electronic billing, and other automated functions (preferred)
• Strong verbal and written communication skills
• Commitment to customer service and ability to communicate effectively with all applicable customers and age groups

Benefits

• Paid Time Off programs
• Health and welfare benefits (medical, dental, vision, life, short- and long-term disability)
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits (adoption assistance, paid parental leave)
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Premium pay (shift, on-call, etc.) based on job role
• Incentive pay for select positions
• Annual compensation increases based on performance

About the Organization

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia, and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care.

Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatments, and specialized musculoskeletal programs.

Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.