Jobs · Customer Service · Michigan

Front of House Manager

EctoHR, Inc · Rochester, MI · 1 mo ago
On-siteCustomer ServiceFull-time

About the role

Rochester Corner Bar is seeking a Front of House Manager to lead employees in delivering exceptional customer service and experience as the business enters an exciting phase of growth. The manager will oversee the dining room, bar, and overall customer experience.

Responsibilities

  • Manage and train employees on the restaurant floor.
  • Create and manage work schedules.
  • Coordinate reservations with the host.
  • Ensure health and safety standards are a top priority.
  • Review financial statements to maintain profitability.
  • Manage suppliers, bar inventory, and ordering.
  • Oversee cash registers and financial transactions.
  • Assist in the hiring process.

Requirements

  • Management experience in the Food & Beverage industry (preferred).
  • Experience working in a high‑volume restaurant or catering environment (required).
  • Strong leadership and motivational skills.
  • Strong time‑management abilities.
  • Excellent communication and interpersonal skills that foster collaboration and teamwork.
  • Knowledge of industry health and safety standards.
  • Strong customer service skills.
  • Proficiency with POS systems, Microsoft Office, and Liquor Control System software.

Benefits

  • Upbeat and positive work environment.
  • Opportunity to bring new perspectives and expand the customer experience.
  • Growth opportunities within the company.
  • Play a key role in the fun with the RCB crew.

Compensation

This full‑time, permanent position offers a competitive salary and growth potential within the company.

Recruiting Process

The recruiting process includes a phone interview, in‑person interviews, candidate assessments, and a pre‑employment background check, designed to ensure a thorough two‑way evaluation for both the company and the candidate.

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