Front of House Lead

Duties

• Engage one-on-one with customers through order-taking at their home location
• Lead a team of order-takers through two meals per day (eg. Breakfast/Lunch or Lunch/Dinner)
• Work with their manager to build sales and improve customer experience
• Able to use electronic systems, such as tablets and our POS systems
• Maintain retail inventory and assist in merchandising of our in-store displays
• Clean stations and bathrooms, wash dishes, make sure we're maintaining the ‘Clover Clean' standard
• Able to stand for prolonged periods of time, and repeated walking, bending, stretching and occasional lifting (up to 50lbs), with or without reasonable accommodation
• Able to work a varied schedule that includes night and weekends

Requirements

• 1+ years experience in a customer-facing role at Clover or other
• Excellent verbal communications skills
• A passion for food and a willingness to work hard
• A basic understanding of the Clover brand, aesthetics, and friendly customer service skills (voice, tone, etc.)
• The ability to thrive in a self-directed, fast-paced, forward-thinking environment

Benefits

• Pay is $16/hr
• Eligible to participate in the tip pool, we have awesome tips!
• Full health, vision and dental benefits available to full-time benefit-eligible staff
• Generous discounts on Clover meals, apparel, take-home mealboxes, and an array of local food items sold in our stores
• A fun and welcoming work environment with supportive management
• $300 referral bonus when you refer a friend to Clover!
• Opportunity to build a meaningful career - lots of room to grow!
• Free Knife Skills 101, 102, 103 classes (custom knife when you pass 102)
• Free cooking classes (pickling, soup-making, hot sauce making)
• Opportunities to attend food sourcing trips to coffee roasters, farmers, cheese-makers, etc
• Opportunities to attend food development meetings, contribute ideas/recipes to the menu