Front of House Attendant

About The Mallory

The Mallory is Convene Hospitality Group's premier new event destination located within the historic Terminal Warehouse in West Chelsea, New York. Reimagined from a landmark 19th-century freight hub into a dynamic 50,000-square-foot venue, The Mallory blends original industrial architecture with modern design and technology to host everything from galas and fashion shows to weddings and private celebrations for up to 550 guests. We are building a hospitality-oriented team dedicated to delivering thoughtful, high-touch experiences for every client and guest who step through our doors.

About the Role

As a Front of House Attendant at The Mallory, you are essential to the venue's physical transformation and its constant readiness for the next event. This role is designed for a detail-oriented individual who takes pride in navigating a versatile, ever-changing floor plan and ensuring the seamless execution of unique, high-profile moments. You work throughout the venue to ensure every layout and detail is perfect for our guests, providing the behind-the-scenes support that makes every event successful.

Event Experience

• Transform event spaces by precisely placing furniture, equipment, and décor to match the specific vision for each unique gathering.
• Act as a quick-response resource for event staff or clients, making real-time adjustments to room layouts or restocking supplies as needs evolve.
• Monitor the space throughout the day to ensure all guest-facing areas remain immaculate and gallery-ready for an exceptional experience.
• Setup and serve food & beverage offerings as required throughout the venue, including those provided by external food & beverage partners and vendors.

Venue Operations

• Coordinate the arrival and organization of vendor, client, and internal deliveries while maintaining clear communication with the operations team.
• Support the beverage and inventory programs by managing the flow of glassware, linens, and supplies needed for high-quality service.
• Carry out regular inventory counts and organize equipment storage to keep back-of-house areas organized and ready for the next event transition.

Event Readiness & Safety

• Execute the movement and positioning of event assets including tables, staging, and seating with a focus on efficiency and proper lifting techniques.
• Maintain the condition of the venue by handling high-end furniture and equipment with care, ensuring everything is staged safely and stays in peak form.
• Prioritize a secure environment by keeping load-in paths clear, utilizing correct transport tools, and following safety protocols during active room transitions.

Pay

Full Time Hourly Rate: $21 per hour with overtime eligibility. This role is also eligible for Convene's annual incentive performance bonus plan.

Schedule

Full Time. Flexible availability required for varying event calendar.

Benefits

• Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits.
• Time Off & Balance: Generous PTO, your birthday off, paid parental leave, and a year-end holiday closure to recharge.
• Financial Growth: 401K with company match and support for education, courses, and certifications.
• Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
• Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.