House Attendant

About the Role

Extell Hospitality Services is a dynamic extension of Extell Development Company, blending expertise in asset management, hotel and food & beverage operations with fiscal precision and innovative marketing. Headquartered in New York City and Deer Valley, Utah, we are committed to elevating the art of hospitality with strategic, results-driven excellence.

Perched above the Jordanelle Reservoir and just steps from the Jordanelle Express Gondola, Canopy by Hilton at Deer Valley is your all-season gateway to adventure. Effortless ski-in access meets vibrant dining and après with live local music, while the rooftop lounge, game room, and year-round heated pool, jacuzzi, sauna, and plunge pool create the ultimate alpine retreat. Cozy yet dynamic, it’s mountain luxury reimagined.

The House Attendant is crucial for maintaining the highest standards of cleanliness and guest satisfaction in our hotel. This multifaceted role combines the responsibilities of a Public Area Attendant and a Houseperson, ensuring the cleanliness, order, and efficient operation of all public spaces, as well as providing essential support to our guests and housekeeping team.

Responsibilities

• Public Area Maintenance:
  • Thoroughly clean and maintain all public areas, including lobbies, hallways, restrooms, stairwells, elevators, and back-of-house areas.
  • Ensure cleanliness and organization of associate locker rooms and cafeteria.
  • Vacuum carpets and mop hard floors.
  • Dust, polish, and wipe down all surfaces.
  • Clean and sanitize all surfaces, fixtures, and fittings.
  • Empty trash receptacles and replace liners.
  • Monitor and maintain cleanliness of public area carpets, addressing spills and stains promptly.
  • Report any maintenance issues, safety hazards, or unusual occurrences immediately using HotSos.
• Guest and Housekeeping Support:
  • Respond promptly and courteously to guest requests, such as delivering extra amenities and rollaway beds.
  • Manage the linen chute, ensuring it is clear and operational.
  • Efficiently stock and deliver linen to guest room attendants as needed.
  • Assist with the transport of dirty linen.
  • Deliver and retrieve items from guest rooms as requested (e.g., cribs, highchairs, amenities).
  • Support the housekeeping team with various tasks, including moving furniture, flipping mattresses, and assisting with deep cleaning projects.
  • Maintain a neat, organized, and well-stocked housekeeping cart and linen closet.
• General Duties:
  • Adhere to all health, safety, and sanitation regulations, including OSHA standards, particularly those related to engineering and maintenance.
  • Maintain inventory of cleaning supplies and report replenishment needs.
  • Operate and maintain cleaning equipment safely and effectively.
  • Handle chemicals and cleaning agents according to safety guidelines.
  • Perform other duties as assigned by management (e.g., Room Attendant duties).

Requirements

• Prior experience in housekeeping or a similar role, preferably within a hotel or hospitality environment, is a plus.

Skills

• Exceptional attention to detail and a commitment to high-quality work.
• Ability to work independently and efficiently, as well as collaboratively within a team.
• Strong organizational skills.
• Ability to manage time effectively and prioritize tasks in a fast-paced environment.
• Basic communication skills to interact with guests and team members.
• Knowledge of proper cleaning techniques and equipment usage is desirable.

Physical Requirements

• Ability to stand, walk, pull, push, bend, stoop, and lift for extended periods.
• Ability to lift and carry up to 50 pounds.
• Manual dexterity to operate cleaning equipment and handle supplies.
• Ability to work flexible hours, including overnight, weekends, and holidays, as needed.