Front of House Associate
The Wonderful Company is committed to offering high-quality, healthy, and iconic brands such as Wonderful Pistachios, Wonderful Halos, FIJI Water, and POM Wonderful. We foster a collaborative workforce that encourages an entrepreneurial spirit and openness to change. La Cocina Shafter is The Wonderful Company’s new café located within the Wonderful Logistics Center, catering to employees, neighboring tenants, and the surrounding community with delicious food, efficient service, and a welcoming atmosphere.
About the role
We are in search of a customer-focused, motivated, and organized Front of House Associate to ensure a welcoming guest experience and deliver high-quality beverages and front-of-house service. The work schedule for this position is Monday - Friday, with flexible opening, mid-day, and closing shifts during operating hours of 4:30 a.m. to 5:30 p.m., based on business needs.
Responsibilities
- Greets customers with a friendly, enthusiastic, and positive attitude—always with a smile—creating a welcoming environment that encourages repeat visits
- Takes and prepares coffee shop orders accurately and efficiently
- Operates registers and communicates clearly with customers about daily specials, updates, and upcoming events
- Prepares daily specialty drinks, including espresso beverages, in-house coffee syrups, freshly squeezed fruit juices, and wellness shots while working in a safe and organized manner
- Assists with prepping fresh fruit for the Grab-and-Go area
- Plays a key role in supporting both onsite and offsite catering events including tracking, prep, delivery, setup, service, and tear down as needed
- Helps Front of House Supervisor track inventory and restock supplies for FOH operations
- Follows proper food handling techniques and physical safety rules
- Ensures all FOH equipment is properly functioning and identifies any repairs or maintenance needs, then reports to FOH Supervisor
- Assists with keeping all service and storage areas clean, sanitized, and well-organized
- Communicates customer feedback to managers and recommends new menu items or improvements
- Supports tasks assigned by the Food Service Manager and/or Front of House Supervisor to successfully operate Wonderful La Cocina Restaurant
- Performs food deliveries and pickups as needed using a company-provided vehicle while adhering to company policies, safe driving practices, and all applicable traffic laws
Requirements
- 6 months – 1 year of previous work experience in food service, barista, or hospitality roles preferred
- GED or high school diploma required
- Food Safety and/or food handler training or certification; awareness of local, state, and federal health and sanitation laws
- Basic knowledge of food and beverage preparation, including coffee techniques
- Understanding of proper use and maintenance of café equipment including espresso machines, grinders, brewers, refrigeration, and kitchen tools
- Ability to work in a fast-paced, team-oriented environment with a positive attitude
- A strong commitment to exceptional customer service and attention to detail
- Excellent communication and active listening skills to effectively interact with both customers and coworkers
- Problem-solving ability and openness to take direction
- Conversational Spanish is desired but not required
- Must be able to lift up to 50 pounds
- Valid driver’s license required
Pay
Pay Range: $19.00 - $21.00 per hour. Final compensation will be dependent upon skills and experience.
Benefits
- Access to top-notch medical coverage, comprehensive vision and dental plans, and a 401k with match eligibility
- 24/7 online physician consultations and virtual mental health resources
- Life coaching and engaging employee community groups
- Cash rewards for healthy habits and fitness reimbursements
- Library of on-demand fitness videos
- Career advancement opportunities with clear paths for progression and internal mobility across diverse brands and business units
- Focused learning and development, including People Manager and leadership training, webinars, and eLearning courses
- Company-wide mentorship program to share goals, overcome challenges, and drive career growth
- Continuous improvement training to empower employees to implement positive workplace changes
- Wonderful Giving program, allowing allocation of company-provided funds to up to three charities of your choice
- Wonderful Neighbor program to contribute to group service projects within local communities