Front-end Software Engineering Technical Leader

This is a hybrid position. Selected candidate will need to be in the office 2–3 days a week at our office in RTP, NC or Richardson, TX.

About the role

Meet the Team Cisco’s Customer Experience (CX) engineering organization is a global team of experts dedicated to delivering world-class digital experiences by building advanced AI applications and capabilities through an industry-leading platform-centric approach with Cisco IQ. These capabilities provide high value directly to our customers, partners and empower our internal teams to deliver superior, data-driven services. We pride ourselves on a culture that thrives on customer-centricity and solving technical challenges using AI/ML solutions.

Your Impact As a Front-End Software Engineering Technical Leader in Cisco’s CX Engineering organization, you will play a critical role in shaping the future of AI-driven solutions across Cisco's product and services portfolio. You will serve as the strategic link between architectural vision and high-fidelity design, defining the roadmap for our enterprise-wide Angular ecosystem. By promoting a "design-first" approach, you will drive the delivery of intuitive, AI-enhanced interfaces that simplify critical user workflows. You will set the high-water mark for performance, accessibility, and architectural standards across the organization and develop a culture of design-driven innovation that ensures our products remain resilient, scalable, and elite.

Responsibilities

• Front-End Architecture: Lead the architectural design of large-scale front-end applications. Define standards for modular architecture, state management patterns, and cross-team code sharing.
• Architectural Vision: Define the long-term technical roadmap for the front-end ecosystem, driving the adoption of advanced Angular patterns that support large-scale, enterprise applications.
• Design System Governance: Act as the primary authority for the organization’s design-to-code workflow. Lead the development and evolution of a comprehensive design system, ensuring that Figma and Adobe XD assets are fully aligned with the Angular component library and design tokens.
• Multi-functional Leadership: Partner with design leads and product management to influence product design at the ideation stage. Ensure that technical capabilities are fully aligned with intuitive, high-fidelity user journeys.
• Innovation & Performance: Set enterprise standards for accessibility (WCAG), performance optimization, and AI-enabled interface patterns within the Angular ecosystem.
• Mentorship: Lead and influence senior engineers, facilitating architectural deep-dives, driving technical consensus, and fostering a culture of excellence in UI/UX and design-driven engineering.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or similar STEM field, or equivalent experience.
• 8+ years of professional front-end engineering experience.
• Experience with Figma or Adobe XD as primary tools for architectural design, iterating designs, enhancing user satisfaction and functional efficiency.
• Experience with Angular, RxJS, and TypeScript.

Preferred Qualifications

• Experience architecting front-end solutions for AI-driven platforms (LLM interfaces, agentic UI).
• Experience in Design Token management and bridging the gap between designers and developers.
• Strong understanding of Performance Metrics (Lighthouse, Core Web Vitals) in an Angular context.
• Ability to interpret user behavior data (analytics, heatmaps) and translate it into actionable UI improvements.
• Strong verbal and written communication, with the ability to articulate architectural decisions to non-technical collaborators.
• Experience designing UIs that integrate LLM outputs or Copilot-style AI assistants into professional workflows.
• Ability to navigate ambiguity, drive technical consensus, and communicate architectural concepts to diverse collaborators.
• Cisco networking knowledge is a plus.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Pay

The starting salary range for this position in U.S. and/or Canada locations is $151,600.00 to $222,400.00. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

The applicable full salary ranges for this position, by specific state, are:

• New York City Metro Area: $186,900.00 – $307,800.00
• Non-Metro New York State & Washington State: $166,300.00 – $274,100.00

Benefits

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.

Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.