Front End Coach

Position Summary

TourToTeach, managing and supporting customer service initiatives, driving financial performance, ensuring compliance with company policies, and fostering a culture of respect and integrity.

What you'll do...

• Tour stores and provide feedback to associates, teaching and actively listening to improve store operations.
• Collaborate with all levels of associates regarding merchandising, company direction, and change efforts.
• Lead and mentor associates, setting clear expectations and guiding them to implement business solutions.
• Communicate business objectives to teams and resolve customer needs, complaints, and issues.
• Monitor and control expenses, ensuring effective merchandise presentation, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrinkage and achieve sales and profit goals.
• Supervise and develop hourly associates by hiring, training, and mentoring them.
• Support key stakeholders, coordinate job-related activities, and identify and address improvement opportunities.
• Ensure compliance with company policies and demonstrate integrity and ethical behavior.
• Act with integrity, build high-performing teams, and create a workplace where associates feel supported and connected.
• Strive for excellence, drive continuous improvements, and encourage learning from mistakes.
• Respect individuals, work collaboratively, and attract and retain top talent.
• Serve customers and members, make data-driven decisions, and balance short and long-term priorities.
• Live better by offering competitive pay, benefits, and education opportunities.

Minimum Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Pay & Benefits

• The annual salary range for this position is $65,000.00 - $100,000.00.
• Additional compensation includes annual or quarterly performance bonuses.
• Additional compensation for certain positions may also include Regional Pay Zone (RPZ) and Complex Structure.
• State Pay Differential applies to certain positions.
• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• For information about PTO, see https://one.walmart.com/notices.
• LIVE BETTER U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
• Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
• Benefits are subject to change and may be subject to specific plan or program terms.