Jobs · Customer Service · Kentucky

Front Desk - TownePlace Suites by Marriott Richmond KY

Rainmaker Hospitality · Richmond, KY · 1 mo ago
Customer ServiceFull-time

About the role

Our company is looking for our next employee to add to the staff of our award winning hotel! If you have the desire to excel at your job, can be flexible in your work schedule and are a people person, we want to hear from you!

Responsibilities

  • Be Flexible Within Your Work Schedule - Team Player
  • Follow All Hotel Policies in Regards to Procedure, Safety, Etc
  • Handle Money Transactions in the Form Of Cash, Credit Card, Check and Gift Card
  • Handle Reservations - Check in/out, New Reservations, Modify Existing
  • Answer Guest Inquiries via Phone, Email and Chat
  • Communicate Room Status and Guest's Requests to Appropriate Departments
  • Be Knowledgeable About the Brand You Represent
  • Enroll Guests in Brand Loyalty Program
  • Maintain a High Level of Cleanliness Within Work Area
  • Enter and Maintain Guest Lost and Found Items Per Hotel Policy
  • Greet Guests and Conduct Yourself in a Professional Manner at All Times
  • Fosse Experience Is a Plus Not Required

Schedule

Availability Must be able to work 7am-3pm and 3pm - 11pm shifts, additional plus if available for 11pm - 7am. Weekend Availability Required.

Benefits

  • Flexible Schedule
  • Dental/Vision
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Incentives

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