Front Desk Team Member

About the role

Join our Business Team at Lalor Family Dental’s Syracuse office full-time. As a Business Team Member, you’ll work in the front office checking out patients, scheduling appointments, and assisting with financial arrangements and patient questions. We value positive attitudes and a patient-centered mindset, and we’re willing to train the right person for a successful career with advancement opportunities.

Accelerated growth opportunities are available, including bonus and raise potential after the first 90 days and again at 6 months.

Responsibilities

• Check out patients
• Schedule appointments
• Assist patients with financial arrangements and questions
• Lead by example and coach/develop others

Requirements

• High school diploma or GED
• Results-focused and self-motivated
• Hardworking and thrives in a demanding environment
• Positive attitude and patient-centered approach to customer service
• Innovative problem-solving skills
• Experience leading others (e.g., in a previous position, sports team, or club/organization)
• Strong interpersonal, decision-making, and communication skills
• Integrity and accountability

No prior dental or office experience needed—we provide on-the-job training.

Benefits

• Health and vision insurance
• Dental coverage
• Bonus potential after 90 days
• Fun, company-sponsored events throughout the year
• 401(k) with company match
• Certified as a Great Place to Work for the last 7 years
• Employee Assistance Program
• Paid Time Off
• Free parking

Pay

Hourly rate: $16.50 – $25.00