Front Desk Team Member

Benefits: Flexible scheduleOpportunity for advancementTraining & development D1 Lake Orion is an athletic-based training facility for adults and youth athletes ages 7 and up. Our mission is to always provide the best-in-class service and experience. By doing so, we empower our athletes to improve themselves by efficiently and consistently reaching their goals. At D1 Lake Orion, our promise to our athletes is: “You pick the goal, we help you get there” and D1 Lake Orion TEAM Members are the catalysts for our fulfillment of that promise. The D1 Lake Orion culture is TEAM-focused and character-driven. Our D1 Lake Orion TEAM members take a personal stake in the lives of our athletes, learning their names and goals. D1 Lake Orion TEAM members are a part of a positive culture and the best training environment in the industry. Job Summary Dependable, High-energy, positive, enthusiastic, and customer-focused professional to join our Front Desk team. This position involves exemplary customer service experience, attention to detail, and passion for service. Superior oral and written communication skills. Responsibilities Complete Opening/Closing ChecklistsEnsure lobby area is clean and stockedLearn the D1 brand and be able to answer all customer support questions for current and potential athletesAnswer phone calls and take messages for Coaches and ManagementCheck athletes into workouts and ensure accurate attendance trackingKeep retail areas fully stocked with food, drink, clothingMaintain inventory for cleaning supplies, D1 gear, and productsProcess all ancillary purchases in MBOComplete daily social media tasksMake sure all accounts are properly noted Qualifications Dependable, organized, and responsibleMust be a high-energy & positive individualMust have 1+ years in a customer service setting ideally in the fitness industry. Benefits/Perks Opportunity for advancementTraining & developmentFree membership in a state-of-the-art facility. Motivate and inspire all to be their best and achieve their goals in a positive TEAM environment and culture