Front Desk Supervisor - Hotel Supervisory Experience Required

About the role

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

What You Will Have an Opportunity To Do

• Ensure the accuracy, efficiency, and quality of all Front Office operations.
• Support guest satisfaction at the highest level while assisting with staff leadership, communication, and coordination across departments.
• Oversee guestroom allocations and ensure reservations are accurately recorded to maximize occupancy and revenue.
• Assist the Front Office Manager with hiring, training, and scheduling Front Office personnel.
• Supervise team performance, attendance, professionalism, and overall conduct.
• Maintain strong communication between Front Office and all hotel departments, especially regarding guest arrivals and departures.
• Collaborate with the Sales Department to fulfill client room needs and conduct site tours as necessary.
• Serve as group liaison for the Front Office, overseeing room blocks, arrivals, billing, departures, and pre-conference meetings.
• Follow up on VIP room blocks and inspect assigned rooms prior to arrival.
• Monitor and adjust room blocks as needed for special requests and suites.
• Review daily departure reports and update records accordingly.
• Perform daily/weekly key inventory and coordinate results with Engineering and Security.
• Review Housekeeping Reports to resolve discrepancies before the end of shift.
• Verify room revenue accuracy before daily close and complete nightly bucket checks.
• Deliver friendly, attentive, and efficient guest service at all times.

Qualifications & Requirements

• Must be available to work a flexible schedule, including nights, weekends, and holidays.
• A high school diploma or equivalent required.
• Previous hotel or resort experience preferred.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and team members.
• Genuine desire to make a positive impact on guests and