Front Desk Supervisor
About the role
Rebel Hotel Company is one of the fastest-growing third-party hotel management companies in the United States, recognized for delivering bold results, operational excellence, and distinctive guest experiences. We operate a diverse portfolio of full-service, lifestyle, and branded hotels across major metropolitan and resort markets. We are building a culture of leadership, innovation, and accountability—and we’re just getting started.
We are seeking a professional, energetic, and guest-focused Front Desk Supervisor to join our hotel team in East Brunswick, NJ. The Front Desk Supervisor is responsible for supporting the daily operation of the Front Office while providing leadership, guidance, and support to Front Desk Associates. This position plays an important role in ensuring exceptional guest service, maintaining operational standards, and creating a positive experience for both guests and employees. The ideal candidate is a hands-on hospitality professional who leads by example, remains composed in a fast-paced environment, and has the ability to effectively resolve guest concerns while supporting the hotel's operational and service goals.
Responsibilities
- Supervise and support the daily operations of the Front Desk.
- Lead by example and consistently demonstrate exceptional guest service.
- Supervise, coach,